Our Ebsco account manager tell me it is being worked on as a Critical Service Issue...
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From: Journals Team <[log in to unmask]>
To: <[log in to unmask]>
Date: 13/06/2012 10:51
Subject: Re: [lis-e-resources] PsychArticles searching failure
Glad to hear it is not just us, Ebsco did not respond to our email at all, but if they have had many complaints at least I know they are working on it.
Alison Baker
Library and Learning Centre
University of Surrey
Guildford
Surrey
GU2 7XH
UK
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Catherine Richardson
Sent: 13 June 2012 09:35
To: [log in to unmask]
Subject: Re: [lis-e-resources] PsychArticles searching failure
Dear Alison,
Yes, there's definitely a service problem with PsycArticles.
We'd also submitted a case to EBSCO last night, they've recorded it as a
service issue, and they're currently investigating.
Best wishes,
Catherine
Catherine Richardson
E-Resources Assistant (E-Services & Systems Team)
Birkbeck College Library
University of London
020 7380 3265
[log in to unmask]
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of Journals
Team
Sent: 13 June 2012 09:21
To: [log in to unmask]
Subject: [lis-e-resources] PsychArticles searching failure
Is anyone else having problems with PsychArticles from Ebscohost? We
can search for articles, but the links which should go to content all
take us back to the search page with the message 'No results found'
Alison Baker
Library and Learning Centre
University of Surrey
Guildford
UK
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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