We've had this a couple of times back in December and January and I complained to C & G.
They said currently there is no facility to enlarge the font of any text be it the questions/answers or supporting documents but an update is being worked on to enable students to enlarge text (like they can pick the colour of their screen and text) but have heard nothing since.
They gave us free re-sits for any students affected who failed.
Kate
Kate Oliver
Examinations Manager
West Thames College
Tel: 020 8326 2298
Fax: 020 8326 2001
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-----Original Message-----
From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Roz Nolan
Sent: 18 June 2012 12:24
To: [log in to unmask]
Subject: C&G ONLINE EXAMS
Hi
Can anyone tell me if they are having problems with some C&G online examinations in that the students are unable to read the text to answer the questions, it is particularly noticeable on the ESOL and Adult Literacy examinations.
We have complained to C&G but we are still waiting for a response!
Roz Nolan
Examinations Manager
Examinations
Tel: 024 7679 1000 ext: 1647 Direct: 024 7679 1647
City College Coventry<http://www.covcollege.ac.uk/> 50 Swanswell Street, Coventry CV1 5DG. Car Park SatNav Address CV1 5AA
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