Dear Archives-NRA listers,
What do visitors and users need?
Qualitative research is valuable element of finding out what people think
and feel about organisations. On 17 May Anita van Mil returns to Creating
Capacity with Qualitative Research: A practical guide to techniques that
work. It will focus on low-cost and effective solutions.
What will I learn?
By joining this lively and interactive session you will learn how to:
* Design an effective research plan
* Recruit participants
* Use the appropriate tools for the situation
* Develop interviewing, facilitation, questioning and listening skills
* Analyse and interpret qualitative data
* Present research findings
* Understand good practice guidelines and rules
What are the benefits?
The benefits of attending are that participants will have learned some
really effective, practical tools and techniques for understanding the
motivations of the people that use their services. They can then build on
this to develop an effective and resilient organisation.
As a previous participant said,
'Hopkins Van Mil had tailored the workshop to case studies and individual
organisations - this was very helpful and made the course straightforward to
understand and really enjoyable'
What do I do next?
All Creating Capacity courses include a full day’s training, all course
materials, lunch and three months post course support from your expert
trainer. A place costs £145 plus VAT. Don’t forget you can book and pay for
your course at www.creatingcapacity.org or if you’d rather, just email
[log in to unmask] or give the bookings hotline a call on 07985
We hope you can make it to this fun, informative session with loads of
opportunities for learning and sharing with peers.
Contact the list owner for assistance at [log in to unmask]
For information about joining, leaving and suspending mail (eg during a holiday) see the list website at