Alessandra, Chris,
IMHO one should use the ticket system if it's easy to access. Else send
comments
direct to the developer, and ask him/her to put it in the ticket. One
way or
the other, the info is not lost.
Cheers, Steve
PS in this case, the developer in charge is [log in to unmask]
Alessandra Forti wrote:
> The ticket is not editable because they moved it to some other
> tracker..... which makes difficult to corroborate.
>
> Another thing I have complained so many times about I'm tired to
> listen to myself saying it.
>
> cheers
> alessandra
>
> On 01/02/2012 10:06, Stephen Jones wrote:
>> Yes, https://ggus.eu/tech/ticket_show.php?ticket=72506
>>
>> They'll first fix the bugs which are either easy or which generate
>> the most complaints.
>>
>> Could you corroborate the bug by adding your observations?
>>
>> Cheers,
>>
>> Steve
>>
>>
>>
>>
>>
>> Chris Brew wrote:
>>> Is there a bug open with the CreamCE developers about that? They
>>> should be
>>> cleanly aborted/deleted from the batch system but we usually have
>>> hundreds
>>> of the damn things clogging up our batch system.
>>>
>>> Chris.
>>>
>>>> -----Original Message-----
>>>> From: Testbed Support for GridPP member institutes [mailto:TB-
>>>> [log in to unmask]] On Behalf Of Stephen Jones
>>>> Sent: 31 January 2012 17:00
>>>> To: [log in to unmask]
>>>> Subject: Re: Ops meeting at 11am
>>>>
>>>> Hi,
>>>>
>>>> The main problem that biomed encounters at our site is laid out in
>>>> this
>>>> bug:
>>>>
>>>> https://ggus.eu/tech/ticket_show.php?ticket=72506
>>>>
>>>> Some jobs get stuck in W state because they arrived with a proxy that
>>>> was too short for the delay that occurred before they got to run.
>>>>
>>>> There's not much I can do about that.
>>>>
>>>> Steve
>>>>
>>>>
>>>> Stephen Burke wrote:
>>>>> Testbed Support for GridPP member institutes [mailto:TB-
>>>>>
>>>>>> [log in to unmask]] On Behalf Of Daniela Bauer said:
>>>>>> They have a nagios and file tickets more or less automatically.
>>>>>>
>>>>> They are also learning how things work, I've had several discussions
>>>> with Franck Michel about the info system and he started asking
>>>> questions *before* he started submitting tickets!
>>>>> Stephen
>>>>>
>>>> --
>>>> Steve Jones [log in to unmask]
>>>> System Administrator office: 220
>>>> High Energy Physics Division tel (int): 42334
>>>> Oliver Lodge Laboratory tel (ext): +44 (0)151 794 2334
>>>> University of Liverpool
>>>> http://www.liv.ac.uk/physics/hep/
>>
>>
--
Steve Jones [log in to unmask]
System Administrator office: 220
High Energy Physics Division tel (int): 42334
Oliver Lodge Laboratory tel (ext): +44 (0)151 794 2334
University of Liverpool http://www.liv.ac.uk/physics/hep/
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