Thanks, but is there no process for me to do it? It happens every now and
again and it would be good for us to be able to reassign it back.
Yours,
Chris.
> -----Original Message-----
> From: Testbed Support for GridPP member institutes [mailto:TB-
> [log in to unmask]] On Behalf Of J Coles
> Sent: 01 December 2011 16:52
> To: [log in to unmask]
> Subject: Re: Reassign wrongly assigned tickets
>
> Hi Chris
>
> I've changed them to the Tier-1.
>
> I'll inform the helpdesk guys of the mistake too.
>
> Jeremy
>
>
> On 1 Dec 2011, at 16:47, Chris Brew wrote:
>
> > Hi,
> >
> > Who can a kick a ticket back up the the NGI which has been wrongly
> > assigned to us?
> >
> > We've just got two:
> >
> > https://ggus.eu/ws/ticket_info.php?ticket=76956 for one of the RAL
> > WMSes and
> > https://ggus.eu/ws/ticket_info.php?ticket=76958 for
> > voms.gridpp.rl.ac.uk
> >
> > in the past every time i've tried to kick a ticket back up it just
> > gets stuck in limbo
> >
> > Thanks,
> > Chris
> >
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