I agree.
On 15/12/2011, Julian Bradley <[log in to unmask]> wrote:
> At 13:47 15/12/2011, you wrote:
>>I'm using but dissatisfied with EMIS.
>>
>>I don't think much of the others either, but my impression is that
>>EMIS as a company are more satisfied with their position, plans and
>>performance than they should be.
>
> Sadly you / we are users, not customers, and therein lies the problem.
>
> I have now had experience of working in a practice where Frontdesk in
> particular, and EMIS to some extent are virtually unusable as they
> are so slow. The responsibility for this rests I believe with the
> PCT, but why should they care if surgeries take 30 minutes longer
> just because of computer problems?
>
> Overall it seems to me the situation is disgraceful and untenable,
> but that is the responsibility of those who somehow accepted giving
> away control of our records and computer systems to others.
>
> Of all the companies EMIS has been most GP supportive, and has
> possibly put itself at risk at one stage because of this. I hope it
> survives and prospers, but General Practice will not unless we get
> our records and our computer systems back in our own control.
>
> J
>
--
Adrian Midgley http://www.defoam.net/
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