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LIB-RFID-UK  November 2011

LIB-RFID-UK November 2011

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Subject:

Re: Case for moving from EM self-service to RFID

From:

"Pearson, David (ACS, Libraries and Learning)" <[log in to unmask]>

Reply-To:

Discussion List for RFID in Libraries <[log in to unmask]>, Pearson, David (ACS, Libraries and Learning) <[log in to unmask]>

Date:

Wed, 23 Nov 2011 15:02:38 -0000

Content-Type:

text/plain

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Parts/Attachments

text/plain (178 lines)

Similar scenario in Worcestershire, in that we have six Intellident readers and have used them successfully in our largest libraries, to the extent where we have now installed the software at all service points, and I am working on a system which will allow all libraries to access the equipment.  We have used these primarily to handle reports generated from SmartSM, and are also now using them for other routines in libraries, such as missing item reports, shelf checking and so on, generated from Talis.  Having been directly involved in rolling out some of the training on how to use them in smaller service points, I have a number of colleagues who are now very keen to use these on a regular basis, and from the evidence thus gained, using the handheld to deal with a missing, dead or whatever report, the time used is far less than it would be working from a paper list.  In larger libraries where we may have to deal with larger collections of stock, in order to manage the stock effectively and in the time we have available, it would probably be impractical to work without these.
 

David

 

David S Pearson

Stock Manager

Libraries & Learning; Stock Management Unit; Sherwood Lane; Lower Wick; Worcester WR2 4NU

Phone: 01905 428945; Fax 01905 748619; Mobile: 07818 013459

Email: [log in to unmask] 

 

Currently reading: Fall of giants by Ken Follett


________________________________

From: Discussion List for RFID in Libraries on behalf of Cooke, Catherine
Sent: Wed 23/11/2011 9:36 AM
To: [log in to unmask]
Subject: Re: Case for moving from EM self-service to RFID


We have 7 of the newer Intellident hand-held scanners in Westminster Libraries and have used them in a couple of libraries to do inventories and search for missing items.  We can download search files from both our LMS SirsiDynix Symphony and SmartSM.  We are currently working with our Corporate IT provider to install the required software on a number of PCs round the authority so that we can train staff in all libraries to use them on a more regular basis.
 
Catherine
 
Catherine Cooke
Senior Business Systems Analyst 
Information Services 

Marylebone Library 
Marylebone Road, 
London, NW1 5PS 

Tel.: 020 7641 1206
Fax: 020 7641 1019
E-mail: [log in to unmask] <mailto:[log in to unmask]>  


________________________________

From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of David Moger
Sent: 23 November 2011 09:07
To: [log in to unmask]
Subject: Re: Case for moving from EM self-service to RFID


I am intrigued by the replies from Universities to this thread, all of whom seem to have working hand-held RFID scanners.  In many years of public library work I have never come across a working example of a hand-held RFID scanner in a public library. From compact versions the size of table tennis bats to larger scanners which would not be out of place in the hands of a Star Wars stormtroper, they have one thing in common - They don't work. 
 
Now I am sure that I am in a minority here, and I hope my experience is exceptional, but does any public library have hand-held RFID scanners that work, and are they using them?  I suspect one reason for my experience would be the question of funding, or maybe public libraries do not see the need to ensure these expensive pieces of kit are used to their full extent? 
 
I am happy for public librarians who work in authorities with working hand-held RFID scanners to roundly condemn me and tell me that I don't know what I am talking about, and that the scanners have transformed their working practices and their catalogues accurately reflect their stock thanks to the use of the scanners.  But speaking from personal experience - both working in authorities with hand-held scanners and as a visitor to others - I'm yet to see a working example in a public library.
 
Please prove me wrong!!

David Moger

 

> Date: Tue, 22 Nov 2011 11:33:50 +0000
> From: [log in to unmask]
> Subject: Re: Case for moving from EM self-service to RFID
> To: [log in to unmask]
> 
> Dear all,
> 
> At Aston University we have found 2 main benefits from RFID. The first one is that the self issue of material on our 3M v-series machines is much easier for our users with RFID than barcode. Very often students assumed they had to scan the ISBN on the book rather than the book barcode. We also had to make sure the barcode was level and in the correct place to make sure the books issued. With RFID they just need to put the book in the cradle and it is issued. We have also noticed our incidences of false alarms through incorrect issuing on self service has dropped to virtually nil as a result of RFID.
> 
> The second benefit is with regard to stock management. We have a DLA and use it to identify which books have reservations on and need to be removed from the trolleys before reshelving takes place. We also do regular sweeps of the shelves to find missing/lost books and have found a significant number of books as part of this process. This has the added advantage of not having missing items visible on the catalogue.
> 
> We did initially have some reservations about the benefits of RFID v the workload for implementing but overall we are pleased we did it and think it is a benefit to the library, its users and staff.
> 
> Regards,
> Emma
> 
> Emma Hurcombe BA (HONS), PGDip ILM, MA
> Systems Specialist
> Library & Information Services
> Aston University
> Aston Triangle
> Birmingham 
> B4 7ET
>  
> Direct dial:     0121 204 4503
> Internal dial:   4503
> Fax Number:  0121 204 4530
>  
> Library web page: http://www.aston.ac.uk/lis
> 
> 
> 
> -----Original Message-----
> From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of Lewis, Geoff
> Sent: 22 November 2011 11:10
> To: [log in to unmask]
> Subject: Re: Case for moving from EM self-service to RFID
> 
> Dear Simon,
> 
> Warwick was in a similar position to you when we moved over to RFID. At the time we already had self-issue machines working with barcodes and our returns machine would accept barcode or RFID. Warwick was very interested in moving to RFID much more in connection to stock control. We have found wide disparities into what displays on the catalogue and what is actually on the shelf after we have done our initial stock checks using RFID. We hadn't done a stock check for 20+ years and have so far written off 7,000+ books that were missing, which we didn't know were missing, with work still being carried out to identify more. We also discover lots of errors that creep in over the years, from incorrect barcodes, mislabelled material, material that has been deleted, material in the wrong location. This allows us to be much more proactive in resolving shelving issues rather than reacting only when we get a missing book form. We will also be loading our weeding lists into the RFID scanners so as our staff work their way through the shelves (in the same way as they used to shelf tidy and shelf check) staff can shelf check, resolve errors, identify missing items and weed material. 
> 
> Hope that helps.
> 
> Geoff
> 
> Geoff Lewis
> Collections Development Manager
> The Library
> University of Warwick
> Coventry
> CV4 7AL
> Tel: 02476 574161
> Fax: 02476 524211 
> E-mail: [log in to unmask]
> 
> -----Original Message-----
> From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of Simon Hall
> Sent: 21 November 2011 12:31
> To: [log in to unmask]
> Subject: Case for moving from EM self-service to RFID
> 
> Dear All,
> 
> At the University of Roehampton we are in the process of building a business case for moving to RFID, I am convinced of the benefits, but it would obviously be a substantial investment. One of the reasons often cited for moving to RFID is to go from a issue desk model of service, to one based on self-service, thus freeing up staff time for redeployment/efficiency savings. 
> 
> We have already made this move several years ago, based on an EM/barcode system. We have self issue/returns running at about 90% and have already scrapped our issue desk. With this in mind, I would be very interested to hear from anyone who has successful made the case to move from an EM based self-service system to RFID (particularly if you had already changed your service model). I would love to know what arguments you made in favour of RFID, whether you have seen a genuinely improved customer experience over EM or if you have made efficiencies in other areas of your service based on RFID?
> 
> Many thanks,
> 
> Simon Hall 


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