JiscMail Logo
Email discussion lists for the UK Education and Research communities

Help for LIB-RFID-UK Archives


LIB-RFID-UK Archives

LIB-RFID-UK Archives


LIB-RFID-UK@JISCMAIL.AC.UK


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

LIB-RFID-UK Home

LIB-RFID-UK Home

LIB-RFID-UK  November 2011

LIB-RFID-UK November 2011

Options

Subscribe or Unsubscribe

Subscribe or Unsubscribe

Log In

Log In

Get Password

Get Password

Subject:

Re: Case for moving from EM self-service to RFID

From:

Dash Graham <[log in to unmask]>

Reply-To:

Discussion List for RFID in Libraries <[log in to unmask]>, Dash Graham <[log in to unmask]>

Date:

Wed, 23 Nov 2011 13:11:22 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (380 lines)

Well you could be talking about both stock work and anything else you might think of, e.g. users issuing items direct from the shelf on their RFID tag reading smartphones. Or staff using WiFi enabled hand-helds to directly access the LMS.

So, yes, you could have portable issuing units - in fact I think there are some out there already, although I've not seen one and we have no reason to move that way - yet!

WiFi is a problem in many places due to "security issues". We've only got public access WiFi, staff WiFi is frowned upon, but would be needed if things keep developing as they are.

Finally, your question - Why is SmartSM (or similar, if that market develops) integration better (if it is) than LMS integration? Which way to go?
The answer is that they are 2 flavours of the same thing. Both export data in the relevant hand-held device format. I personally don't think one is necessarily better than the other - so far!

Graham


Graham Dash, MCLIP, Library Services Manager (Systems & Development) 
Environment & Leisure Group, Leisure & Libraries
London Borough of Sutton, Central Library, St Nicholas Way, SUTTON, Surrey  SM1 1EA . 

Tel.: 020 8770 4763, Mobile: 07515137830, Fax: 020 8770 4777 

Borough web site: www.sutton.gov.uk/index.aspx?articleid=907 
Library Catalogue web site: www.sutton-libraries.gov.uk 

P Please consider the environment before printing this e-mail. 


-----Original Message-----
From: Discussion List for RFID in Libraries [mailto:[log in to unmask]] On Behalf Of Usher, John
Sent: 23 November 2011 10:41
To: [log in to unmask]
Subject: Re: [LIB-RFID-UK] Case for moving from EM self-service to RFID

I hope someone will help out  a 'Bear of Little Brain' here, as I am a
little confused by the thread to date.

I hope that we're only talking about using hand-held devices for stock
work, and not as portable  circulation device to supplement kiosks or
counter 'Pods'?

I have an image in my head of a member of staff festooned with more bits
of kit than your average police officer - handheld with tag reader,
portable barcode readed (for borrower tickets if not on Smartcards),
slip printer, PDQ card reader and cash dispenser.

Robolibrarian! - been reading too many comic books... :-)

We've not yet got to these devices, so:

* Costs?

* As Paul states, I hear of 'limitations' - regardless of supplier

* Offline or WiFi real-time integration?

* Why is SmartSM (or similar, if that market develops) ntegration better
(if it is) than LMS integration? Which way to go?

etc.etc.

Regards

JU

John Usher 
ICT Manager 
Library and Heritage Services 
Islington Council 
Central Library 
2 Fieldway Crescent 
LONDON N5 1PF 

Tel: 020 7527 6920 
Mobile: 07825 098 223 
Fax: 020 7527 6926 
Alternative contact: Michelle Gannon - 020 7527 6907 

www.islington.gov.uk 


How to get to Central Library:
http://www.islington.gov.uk/Education/Libraries/Local/Central.asp 



-----Original Message-----
From: Discussion List for RFID in Libraries
[mailto:[log in to unmask]] On Behalf Of Harrison, Paul
Sent: 23 November 2011 09:50
To: [log in to unmask]
Subject: Re: Case for moving from EM self-service to RFID

We have been using an Intellident DLA at the Millennium Library in
Norwich for some time now, in conjunction with our Smart SM reports,
after a bit of in-house tweaking of the functions, and that has proved
successful enough for us to extend a pilot to use in other libraries,
and early indications are encouraging.  There certainly remain
limitations in the functionality which means that we believe we are not
getting as much from the devices as we would like to see, and their
price means that I can't yet see a time when we would be able to use
them in all libraries.  However, the more we use them, the more evidence
we can gather about their benefits, and take that back to the suppliers
to demonstrate the need to improve the product.

 

Regards

 

Paul

 

Paul Harrison
Electronic Library Manager
Norfolk Library & Information Service
LG045, County Hall , Martineau Lane, Norwich NR1 2UA
01603 222580
0781 846 4985
[log in to unmask]
http://www.facebook.com/norfolklibrariesUK
http://twitter.com/NorfolkLibs
******************************************************************
Everything Starts with Reading
At the moment I am reading Tripwire by Lee Child 

************************************************************ 

 

________________________________

From: Discussion List for RFID in Libraries
[mailto:[log in to unmask]] On Behalf Of Cross, Lucy
Sent: 23 November 2011 09:34
To: [log in to unmask]
Subject: Re: Case for moving from EM self-service to RFID

 

I would also be interested to hear from any public library which has a
working, hand-held scanner (that does not cost an arm and a leg).

Lucy

 

Lucy Cross

Information and E-Delivery Services Manager, Luton Culture

Luton Central Library

St Georges Square

LUTON

LU1 2NG

 

Tel: 01582 547439

E-mail: [log in to unmask]

www.lutonculture.com <http://www.lutonculture.com/> 

 

Horizontal Logo No Strapline RGB - Email signature

 

 

 

From: Discussion List for RFID in Libraries
[mailto:[log in to unmask]] On Behalf Of David Moger
Sent: 23 November 2011 09:07
To: [log in to unmask]
Subject: Re: Case for moving from EM self-service to RFID

 

I am intrigued by the replies from Universities to this thread, all of
whom seem to have working hand-held RFID scanners.  In many years of
public library work I have never come across a working example of a
hand-held RFID scanner in a public library. From compact versions the
size of table tennis bats to larger scanners which would not be out of
place in the hands of a Star Wars stormtroper, they have one thing in
common - They don't work. 
 
Now I am sure that I am in a minority here, and I hope my experience is
exceptional, but does any public library have hand-held RFID scanners
that work, and are they using them?  I suspect one reason for my
experience would be the question of funding, or maybe public libraries
do not see the need to ensure these expensive pieces of kit are used to
their full extent? 
 
I am happy for public librarians who work in authorities with working
hand-held RFID scanners to roundly condemn me and tell me that I don't
know what I am talking about, and that the scanners have transformed
their working practices and their catalogues accurately reflect their
stock thanks to the use of the scanners.  But speaking from personal
experience - both working in authorities with hand-held scanners and as
a visitor to others - I'm yet to see a working example in a public
library.
 
Please prove me wrong!!

David Moger

 

> Date: Tue, 22 Nov 2011 11:33:50 +0000
> From: [log in to unmask]
> Subject: Re: Case for moving from EM self-service to RFID
> To: [log in to unmask]
> 
> Dear all,
> 
> At Aston University we have found 2 main benefits from RFID. The first
one is that the self issue of material on our 3M v-series machines is
much easier for our users with RFID than barcode. Very often students
assumed they had to scan the ISBN on the book rather than the book
barcode. We also had to make sure the barcode was level and in the
correct place to make sure the books issued. With RFID they just need to
put the book in the cradle and it is issued. We have also noticed our
incidences of false alarms through incorrect issuing on self service has
dropped to virtually nil as a result of RFID.
> 
> The second benefit is with regard to stock management. We have a DLA
and use it to identify which books have reservations on and need to be
removed from the trolleys before reshelving takes place. We also do
regular sweeps of the shelves to find missing/lost books and have found
a significant number of books as part of this process. This has the
added advantage of not having missing items visible on the catalogue.
> 
> We did initially have some reservations about the benefits of RFID v
the workload for implementing but overall we are pleased we did it and
think it is a benefit to the library, its users and staff.
> 
> Regards,
> Emma
> 
> Emma Hurcombe BA (HONS), PGDip ILM, MA Systems Specialist Library & 
> Information Services Aston University Aston Triangle Birmingham
> B4 7ET
>  
> Direct dial:     0121 204 4503
> Internal dial:   4503
> Fax Number:  0121 204 4530
>  
> Library web page: http://www.aston.ac.uk/lis
> 
> 
> 
> -----Original Message-----
> From: Discussion List for RFID in Libraries 
> [mailto:[log in to unmask]] On Behalf Of Lewis, Geoff
> Sent: 22 November 2011 11:10
> To: [log in to unmask]
> Subject: Re: Case for moving from EM self-service to RFID
> 
> Dear Simon,
> 
> Warwick was in a similar position to you when we moved over to RFID.
At the time we already had self-issue machines working with barcodes and
our returns machine would accept barcode or RFID. Warwick was very
interested in moving to RFID much more in connection to stock control.
We have found wide disparities into what displays on the catalogue and
what is actually on the shelf after we have done our initial stock
checks using RFID. We hadn't done a stock check for 20+ years and have
so far written off 7,000+ books that were missing, which we didn't know
were missing, with work still being carried out to identify more. We
also discover lots of errors that creep in over the years, from
incorrect barcodes, mislabelled material, material that has been
deleted, material in the wrong location. This allows us to be much more
proactive in resolving shelving issues rather than reacting only when we
get a missing book form. We will also be loading our weeding lists into
the RFID scanners so as our staff work their way through the shelves (in
the same way as they used to shelf tidy and shelf check) staff can shelf
check, resolve errors, identify missing items and weed material. 
> 
> Hope that helps.
> 
> Geoff
> 
> Geoff Lewis
> Collections Development Manager
> The Library
> University of Warwick
> Coventry
> CV4 7AL
> Tel: 02476 574161
> Fax: 02476 524211
> E-mail: [log in to unmask]
> 
> -----Original Message-----
> From: Discussion List for RFID in Libraries 
> [mailto:[log in to unmask]] On Behalf Of Simon Hall
> Sent: 21 November 2011 12:31
> To: [log in to unmask]
> Subject: Case for moving from EM self-service to RFID
> 
> Dear All,
> 
> At the University of Roehampton we are in the process of building a
business case for moving to RFID, I am convinced of the benefits, but it
would obviously be a substantial investment. One of the reasons often
cited for moving to RFID is to go from a issue desk model of service, to
one based on self-service, thus freeing up staff time for
redeployment/efficiency savings. 
> 
> We have already made this move several years ago, based on an
EM/barcode system. We have self issue/returns running at about 90% and
have already scrapped our issue desk. With this in mind, I would be very
interested to hear from anyone who has successful made the case to move
from an EM based self-service system to RFID (particularly if you had
already changed your service model). I would love to know what arguments
you made in favour of RFID, whether you have seen a genuinely improved
customer experience over EM or if you have made efficiencies in other
areas of your service based on RFID?
> 
> Many thanks,
> 
> Simon Hall

 

IMPORTANT: Luton Cultural Services Trust routinely monitors the content
of e-mail sent and received by its e-mail systems, to ensure compliance
with its policies and procedures. 

E-mails that contain encrypted material, program files, are obscene,
inflammatory, criminal, offensive, in breach of copyright or contain a
virus or threat to Trusts`s computer systems may be intercepted and/or
deleted. 

Internet communications are not secure.
The Trust is not responsible for any changes made to the message after
it has been sent. 

This message is intended only for the addressee. Any unauthorised
copying or distribution may be unlawful.

If you are not the intended recipient, please notify the sender at Luton
Cultural Services Trust HQ, Luton Central Library, St George's Street,
Luton, LU1 2NG,
tel: 01582 547470
or by using the reply option to this e-mail.
Then delete this message from your system.

 

The information contained in this email is intended only for the person
or organization to which it is addressed.  If you have received it by
mistake, please disregard and notify the sender immediately.
Unauthorized disclosure or use of such information may be a breach of
legislation or confidentiality and may be legally privileged.

Emails sent from and received by Members and employees of Norfolk County
Council may be monitored.  They may also be disclosed to other people
under legislation, particularly the Freedom Of Information Act 2000.

Unless this email relates to Norfolk County Council business it will be
regarded by the Council as personal and will not be authorized by or
sent on behalf of the Council.  The sender will have sole responsibility
for any legal actions or disputes that may arise.
 

This e-mail is intended for the addressee only. If you have received it in error, please contact the sender and delete the material from your computer.  Please be aware that information in this email may be confidential, legally privileged and/or copyright protected.


This email and the information it contains are confidential and intended solely for the exclusive use of the individual to whom it is addressed. If you are not the intended recipient, this email should not be copied, forwarded, or printed for any purpose, or the contents disclosed to any other person. If you have received this email in error, please notify the London Borough of Sutton immediately on +44(020) 8770 5000 or email [log in to unmask] and then delete the email.

Although the London Borough of Sutton operates anti-virus programmes, it does not accept any responsibility for any damage whatsoever that
is caused by viruses being passed.

This message has been scanned for malware.

Top of Message | Previous Page | Permalink

JiscMail Tools


RSS Feeds and Sharing


Advanced Options


Archives

March 2020
February 2020
October 2019
September 2019
July 2019
June 2019
May 2019
March 2019
February 2019
November 2018
October 2018
August 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
August 2017
July 2017
June 2017
May 2017
April 2017
February 2017
November 2016
October 2016
August 2016
June 2016
April 2016
March 2016
February 2016
January 2016
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
April 2015
March 2015
February 2015
January 2015
December 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
April 2007
March 2007
February 2007
January 2007


JiscMail is a Jisc service.

View our service policies at https://www.jiscmail.ac.uk/policyandsecurity/ and Jisc's privacy policy at https://www.jisc.ac.uk/website/privacy-notice

For help and support help@jisc.ac.uk

Secured by F-Secure Anti-Virus CataList Email List Search Powered by the LISTSERV Email List Manager