Technical issue with NHS Evidence....
Pam
Pam Geldenhuys
E-Resources Co-ordinator
Exeter Health Library
L2/21 - Peninsula Medical School Building
Royal Devon & Exeter NHS Foundation Trust
Barrack Road
Exeter
EX2 5DW
' 01392 406729
7 01392 406728
" www.ex.ac.uk/eml<http://www.ex.ac.uk/eml>
? [log in to unmask]<mailto:[log in to unmask]>
* http://lib.ex.ac.uk/
EXE
________________________________
From: NHS Evidence Enquiries Team [mailto:[log in to unmask]]
Sent: 26 September 2011 15:45
To: Pamela Geldenhuys
Subject: Ticket 235334 Open (Updated) --> NHS Evidence website down....: Isthere a proble...
TlCKET 235334
Notes
Add Note<mailto:[log in to unmask]&body=>
Date
Name
Note Text
26/09/2011 15:45
Helen Eaton
Dear Pamela,
Thank you for your email. I am sorry you are having difficulties. There is currently an issue with the site and our Technical Team are investigating this, as soon as I have an update I will be in touch.
Best Wishes
Helen
Helen Eaton
Enquires Handler
NHS Evidence
Ticket Info
Ticket No.:
235334<http://hosted.webhelpdesk.co.uk/cgi-bin/WebObjects/HostedHelpdesk.woa/wa/ticket?ticketId=235334&id=14>
Report Date:
26/09/2011 15:33
Reporter:
Pamela Geldenhuys <[log in to unmask]<mailto:[log in to unmask]>>
Tech:
Helen Eaton
Status:
Open
Request Type:
Problem > NHS Evidence
Subject:
NHS Evidence website down....
Request Detail:
Is
there a problem with the website ?
When
might it be resolved please ?
Kind
regards
Pam
Pam Geldenhuys
E-Resources Co-ordinator
Exeter Health Library
L2/21 - Peninsula
Medical
School
Building
Royal Devon & Exeter NHS Foundation Trust
Barrack Road
Exeter
EX2 5DW
' 01392 406729
7 01392 406728
" www.ex.ac.uk/eml<http://www.ex.ac.uk/eml>
? [log in to unmask]<mailto:[log in to unmask]>
& http://lib.ex.ac.uk/
EXE
image001.jpg<http://hosted.webhelpdesk.co.uk/cgi-bin/WebObjects/HostedHelpdesk.woa/wa/CommonActions/download?action=8c0e1fb331da8b11&id=14> (49.7 KB)
Previously Reported:
No
Problem:
Error Message
Evidence Issue:
All Site
Means of Communication:
Email (Evidence)
User Type:
Information Specialist
Tone:
Neutral
Suggestion:
No
FOI/DPA:
No
Origin of Problem:
Under Investigation
Closure Reason:
Open
Attachments:
image001.jpg<http://hosted.webhelpdesk.co.uk/cgi-bin/WebObjects/HostedHelpdesk.woa/wa/CommonActions/download?action=8c0e1fb331da8b11&id=14> (49.7 KB, 26/09/2011 15:33)
Recipients
Pamela Geldenhuys <[log in to unmask]>
TlCKET
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