Yes I should have tried it out - I don't get results from IE 8 and Firefox when logging in.

---
Elaine Blair
Faculty Librarian Science
University of Strathclyde
Andersonian Library
Curran Building
101 St. James Road
Glasgow G4 0NS

Tel: 0141 548 4629
E-mail: [log in to unmask]

The University of Strathclyde is a charitable body, registered in Scotland, number SC015263.


-----Original Message-----
From: Discussion list for Shibboleth developments [mailto:[log in to unmask]] On Behalf Of Dr P. Mallinson
Sent: 22 September 2011 15:08
To: [log in to unmask]
Subject: Re: anyone having problems with Science Direct?

Hi,

I'm having the same problem with Firefox, Safari, SeaMonkey and IE
all display results when using IP authentication but not when accessed
via UK Fed login ....

Hmmmm ...

Pete

On Thu, 22 Sep 2011, Elaine Blair wrote:

> Hi
> Are you using IE 9? I know Web of Knowledge doesn't display the search results if you use IE 9 and you need to add the site under Compatibility View Settings. I've not had anyone report it with Science Direct, though I see on their web site that they support IE 7.0 and 8.0 and Firefox 3.0 and 4.0, but don't support beta or test versions of browsers
>
> Elaine
> ---
> Elaine Blair
> Faculty Librarian Science
> University of Strathclyde
> Andersonian Library
> Curran Building
> 101 St. James Road
> Glasgow G4 0NS
>
> Tel: 0141 548 4629
> E-mail: [log in to unmask]
>
> The University of Strathclyde is a charitable body, registered in Scotland, number SC015263.
>
>
> -----Original Message-----
> From: Discussion list for Shibboleth developments [mailto:[log in to unmask]] On Behalf Of Nicole Harris
> Sent: 22 September 2011 12:38
> To: [log in to unmask]
> Subject: Re: anyone having problems with Science Direct?
>
> Hi Jonathan
>
> Just tried recreating it and had no significant problems, however in Google Chrome the search display results didn't display particularly well - the display overlaps at the top - so it might be rendering issue.  If the results are technically being retrieved in number of matches, it's unlikely to be associated with the authentication process.
>
> Let me know if you want a screenshot to demo.
>
> N
> -----Original Message-----
> From: Discussion list for Shibboleth developments [mailto:[log in to unmask]] On Behalf Of Jonathan Hooper
> Sent: 22 September 2011 12:29
> To: [log in to unmask]
> Subject: anyone having problems with Science Direct?
>
> Is anyone else experiencing problems when accessing Science Direct through the UK federation?
>
>
>
> This problem does not show up when we access it directly (we have direct access from our campus IP addresses), only when accessed through the federation
>
> We can login fine - a search reports the number of matches, and the facets on the left-hand side are populated, but the results themselves are completely empty
>
> The publishers say they cannot replicate this but we see it consistently with different user accounts, different browsers, different machines and locations, and I cannot see there could be anything at the Leeds end that would explain the service not working properly
>
>
>
>
> Jonathan
>
>
>
>
>
> Jonathan Hooper
> Leeds University Library Systems Team
>