Hi Sara,
I work with Pete, and I've just checked our logs, and we're getting Authn requests but no Attribute requests after the AuthN response is sent to the SP.
Our Metadata hasn't changed in months and neither has our configuration, but as far as I can tell we've not had an attribute request from the Science Direct SP in months either from our shib-audit logs.
Thanks,
John Gilbertson
The University of Liverpool
-----Original Message-----
From: Discussion list for Shibboleth developments [mailto:[log in to unmask]] On Behalf Of Sara Hopkins
Sent: 22 September 2011 15:58
To: [log in to unmask]
Subject: Re: anyone having problems with Science Direct?
Hello Pete,
Would you mind checking your IdP log and letting me know whether your
IdP is actually receiving the attribute request from the SP? The
tehcnical person at the University of Leeds has just told me that their
IdP is not receiving it, so in their case at least it is definitely a
Shibboleth authentication issue, not a rendering problem.
My current suspicion is that the SP has stale metadata, but I'm not sure
why that should cause problems for Liverpool, because your IdP's
metadata hasn't changed recently. You haven't made any configuration
changes, have you?
Sara Hopkins
UK federation support team
On 22/09/2011 15:07, Dr P. Mallinson wrote:
> Hi,
>
> I'm having the same problem with Firefox, Safari, SeaMonkey and IE
> all display results when using IP authentication but not when accessed
> via UK Fed login ....
>
> Hmmmm ...
>
> Pete
>
> On Thu, 22 Sep 2011, Elaine Blair wrote:
>
>> Hi
>> Are you using IE 9? I know Web of Knowledge doesn't display the search
>> results if you use IE 9 and you need to add the site under
>> Compatibility View Settings. I've not had anyone report it with
>> Science Direct, though I see on their web site that they support IE
>> 7.0 and 8.0 and Firefox 3.0 and 4.0, but don't support beta or test
>> versions of browsers
>>
>> Elaine
>> ---
>> Elaine Blair
>> Faculty Librarian Science
>> University of Strathclyde
>> Andersonian Library
>> Curran Building
>> 101 St. James Road
>> Glasgow G4 0NS
>>
>> Tel: 0141 548 4629
>> E-mail: [log in to unmask]
>>
>> The University of Strathclyde is a charitable body, registered in
>> Scotland, number SC015263.
>>
>>
>> -----Original Message-----
>> From: Discussion list for Shibboleth developments
>> [mailto:[log in to unmask]] On Behalf Of Nicole Harris
>> Sent: 22 September 2011 12:38
>> To: [log in to unmask]
>> Subject: Re: anyone having problems with Science Direct?
>>
>> Hi Jonathan
>>
>> Just tried recreating it and had no significant problems, however in
>> Google Chrome the search display results didn't display particularly
>> well - the display overlaps at the top - so it might be rendering
>> issue. If the results are technically being retrieved in number of
>> matches, it's unlikely to be associated with the authentication process.
>>
>> Let me know if you want a screenshot to demo.
>>
>> N
>> -----Original Message-----
>> From: Discussion list for Shibboleth developments
>> [mailto:[log in to unmask]] On Behalf Of Jonathan Hooper
>> Sent: 22 September 2011 12:29
>> To: [log in to unmask]
>> Subject: anyone having problems with Science Direct?
>>
>> Is anyone else experiencing problems when accessing Science Direct
>> through the UK federation?
>>
>>
>>
>> This problem does not show up when we access it directly (we have
>> direct access from our campus IP addresses), only when accessed
>> through the federation
>>
>> We can login fine - a search reports the number of matches, and the
>> facets on the left-hand side are populated, but the results themselves
>> are completely empty
>>
>> The publishers say they cannot replicate this but we see it
>> consistently with different user accounts, different browsers,
>> different machines and locations, and I cannot see there could be
>> anything at the Leeds end that would explain the service not working
>> properly
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>>
>>
>> Jonathan Hooper
>> Leeds University Library Systems Team
>>
>
--
Sara Hopkins
Support Team
UK Access Management Federation for Education and Research
web: http://www.ukfederation.org.uk/
The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.
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