With apologies for cross-posting
Dear colleagues,
There are still some places left on the following course (booking deadline Wednesday 11th May):
> Focus Groups and Getting the Most out of your Survey Results
> 18th May, London Mathematical Society
>
> This event will comprise of three case studies showing how libraries have used surveys and focus groups to get a better picture of what their customers think, how they have analysed the data and what they have done in response.
>
> Programme
>
> 1.30: Registration & tea
>
> 2.00: Welcome & introductions
>
> 2.10: Using Focus Groups for Library Research - a case study from Nottingham Trent University
> Mike Berrington,
> Deputy University Librarian (Customer Services)
> Nottingham Trent University
>
> 2.40: Surveying Academic Staff
> Simone Okolo and Robin Stinson
> University of East London
>
> 3.10: Tea
>
> 3.30: Library Surveys - from analysis to feedback
> Faye Jackson
> Head of Library User Services
> Simon Hall
> Roehampton University
>
> 4.00: Plenary
>
> Venue: London Mathematical Society http://www.demorganhouse.org.uk/
>
> Cost of course: £45 for cpd25 members; £65 for non-members
>
> Please note that places are limited.
> To book a place please use our online booking form or email the administrator via [log in to unmask]
>
> Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a > '> no-show> '> on the day, the full fee will be charged.
>
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