I agree with everything you have said Gaynor. My experience is EXACTLY the same as yours.I have had all the same notifications etc from Ebsco.
I am wishing now I had not renewed one particular American journal this year as I had trouble with it last year and have now not received any of it this year as yet.
What I hate is that they say they will get on to it for you and then weeks go by and NOTHING!!
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