Hi,
The rise of self-service, 24 hour opening, etc. has meant that we've
decided the time is now right to review our Counter/ entrance area with the
aim of improving the student experience. We are very interested in "one
stop" solutions, or even where you have moved away entirely from having
traditional Library counters. We're aware that a number of other university
libraries have made some very innovative changes recently - with the benefit
of experience do you have any advice or comments that would help us? Also,
if you've succeeded in making these changes with little or no additional
money we'd definitely like to hear from you. In particular, photos or plans
would be helpful - the theory is fine but seeing what something actually
looks like is better!
Thanks in advance,
Ian
Ian Haydock
Library Systems Manager
Keele University
(+44 1782 7)33241
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