Apologies for cross-posting
Hi
Below is the programme for the next FIL study day at Boston Spa.
Of particular interest are the sessions on the future for document delivery and the demonstration of the new British Library Document Supply Service (the official name for what we have been calling IRMS). There will also be the opportunity for all delegates to tour parts of the Boston Spa site.
There are only 60 delegate places available - so you will need to be quick to secure your place.
As I cannot post attachments to this list, if you are interested contact me for the booking form pdf.
Regards
Graham Titley
Chair FIL
201,Charles Seale Hayne Library
University of Plymouth
Drake Circus
Plymouth
PL4 8AA
Tel: 01752 587162
Email: [log in to unmask]
9.15 Coach leaves York Station
9.45 Registration opens
10.00 Welcome and Introduction by Andy Appleyard, Head of Document Delivery and Customer Services
10.10 The Future of Document Supply by Andy Appleyard and Barry Smith, Head of Sales and Marketing
11.00 Tea & Coffee
11.15 British Library Document Supply Service: the future by Anthony Troman, Product Development Manager
[and Morning tour groups depart]
12.30 Lunch
1.30 British Library Document Supply Service: the future by Anthony Troman, Product Development Manager
[and Afternoon tour groups depart]
2.45 Tea & Coffee
3.00 Customer Services: the inside story by The Customer Services Team
3.30 Questions & Answers/ Round up
3.45 Finish
3.55 Coach departs for York Station
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