The ticket (and the others) hasn't reached APEL. It has been assigned to some middleware support unit. I am inclined to leave it and see what happens. Meanwhile we will work on the issue. I thought it had ben restarted yesterday but seemingly not.
John
> -----Original Message-----
> From: Testbed Support for GridPP member institutes [mailto:TB-
> [log in to unmask]] On Behalf Of J Coles
> Sent: 05 January 2011 12:39
> To: [log in to unmask]
> Subject: Re: Dteam & sites meeting @ 11am today
>
> Hi Daniela
>
> There are three tickets for APEL support to look at today and the one
> from Chris Curtis covers the issue you are seeing:
> https://gus.fzk.de/ws/ticket_info.php?ticket=65862. I would be inclined
> to add a comment to that ticket that you also see the problem. I can
> also add comments if anyone is unable to edit the ticket.
>
> Thanks,
> Jeremy
>
>
> On 5 Jan 2011, at 12:25, Daniela Bauer wrote:
>
> > Hi All,
> >
> >> 3) The RAL broker for APEL went down on 31st December as the log
> file was too big. This has now been fixed but there will be a period
> when the central accounting data is not as up-to-date as you would
> expect.
> >
> > If I look in my logs I see:
> > Wed Jan 5 11:51:03 UTC 2011: apel-publisher - Record/s found: 8735
> > Wed Jan 5 11:51:03 UTC 2011: apel-publisher - Checking Archiver is
> Online
> > Wed Jan 5 12:21:18 UTC 2011: apel-publisher - program aborted
> > org.glite.apel.core.ApelException:
> > java.util.concurrent.TimeoutException: APEL Consumer did not respond
> > to a request for confirmation of pre-published data. Please contact
> > APEL Support Staff.
> > at org.glite.apel.publisher.AccountChecker.execute(Unknown
> Source)
> > at
> org.glite.apel.publisher.AccountChecker.countArchivedRecords(Unknown
> > Source)
> > at
> org.glite.apel.publisher.AccountManager.chkArchivedTuples(Unknown
> > Source)
> > at org.glite.apel.publisher.AccountManager.run(Unknown Source)
> > at
> org.glite.apel.publisher.ApelPublisher.runJoinProcessor(Unknown
> > Source)
> > at org.glite.apel.publisher.ApelPublisher.run(Unknown Source)
> > at org.glite.apel.publisher.ApelPublisher.main(Unknown Source)
> > Caused by: java.util.concurrent.TimeoutException: APEL Consumer did
> > not respond to a request for confirmation of pre-published data.
> > Please contact APEL Support Staff.
> > ... 7 more
> >
> >
> > I've just reran apel, but got the same result.
> > Do I just wait or go ahead and file a ticket ?
> >
> > Cheers,
> >
> > Daniela
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