Hello all,
I thought I would update you with our PDF printing problem here at UCS.
Canon were approached again, and they should be installing a new printer
driver on the library office for a trial period to see if this will
resolve the problem.
However! Thanks to the replies I got on here, I had the brain wave of
asking IT to enable to 'print as image' option in print > advanced as
standard on all student accounts, as this has been our workaround and
does work well, as I noticed that once we ticked it, it stayed ticked on
our user profiles. This has been rolled out today, and I'm hoping that
it will stop the problem.
Thanks again for all the replies.
Abby
-----Original Message-----
From: A general Library and Information Science list for news and
discussion. [mailto:[log in to unmask]] On Behalf Of Abigail Barker
Sent: 15 November 2010 13:49
To: [log in to unmask]
Subject: [LIS-LINK] Canon MFD/Printers
Hello all,
we're having terrible trouble with our Canon MFDs and printing pdfs,
which can take anything up to 45 minutes to print. Imagine the fun that
causes in the queues! The MFD model number is iRC4580i
I was wondering if anyone else had experienced the same problem and had
also managed to get an answer out of Canon? At the moment we have a work
around (saving the pdfs as jpegs solves the problems) but more often
than not it's too late to implement this, as the student has already
sent the work to the printer.
Canon have been telling us for over a year that they are working on a
fix, but no sign yet!
Thanks,
Abby
Abigail Barker
E-Resources Librarian
University Campus Suffolk
Waterfront Building
Neptune Quay
Ipswich
Suffolk
IP4 1QJ
Tel: 01473 338704
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