Good afternoon colleagues.
My employer, Stockport Council has recently been criticised by a judge for a percieved failure in our record keeping.
In a Social Care case, the judge basically stated that referring to the notes held electronically [we use Carefirst] was insufficient and that all the original paper notes taken at time of interview should have been kept because the accuracy of the original information can be challenged.
Because our Social Services Departments now work electronically we have regarded the record kept within Carefirst to be the true copy of the record. Unless we start scanning in *all* notes handwritten onto our EDRMS then we are at somewhat of a loss.
Have any of my learned colleagues faced this issue [which, as well as challenging the whole electronic working agenda, will cause problems in record keeping right across the agenda] and if so how have they dealt with it?
thanks
Penny
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