Morning All
We are currently looking at developing an 'A to Z' of our Service Orders for our retained fire fighters to allow the to keep up to date with changes quickly. The 'A to Z' will also allow them to access other relevant information on equipment use etc via hyperlinks.
This is being developed as retained (on call) staff only have 2 or 3 hours a week in which to run drills and undertake training unlike whole time (full time) who have more time to keep their skills/knowledge up to date through training and are also putting their skills/knowledge into practice more often as they respond to more incidents.
Service orders run from 20 or 30 pages to 275+ pages depending on the topic and are made up of X number of word docs combined to make a PDF which is then made available to staff via the intranet. The number of word docs making up the PDF is dictated by the number of sections within the particular order.
What we are looking for is any advice is ideas/software/mechanisms for managing the ‘A to Z’ and the PDFs to allow easy retrieval of information with the minimal amount or work in ensuring direct links from the 'A to Z' to specific sections aren’t broken etc by updates.
Ultimately we may have to do it the old fashioned way and check each link but any advice or assistance which might help us avoid that would be appreciated.
Regards
Lee Gardiner
Lancashire Fire & Rescue Service
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