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JISC-SHIBBOLETH  August 2010

JISC-SHIBBOLETH August 2010

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Subject:

Re: Login Problems

From:

Steve Glover <[log in to unmask]>

Reply-To:

Discussion list for Shibboleth developments <[log in to unmask]>

Date:

Tue, 24 Aug 2010 12:46:45 +0100

Content-Type:

text/plain

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text/plain (77 lines)

Hi Albert,

I am a member of the SDSS team based in the University of Edinburgh. We 
provide technical support to JANET(UK) in their operation of the UK 
federation.

Much as we'd like to, we can't always manage to keep a weather eye on 
the mailing list, so when you have a problem like this, it's generally 
better to raise a call with the UK federation service desk:

[log in to unmask]

When you mail them, it would be useful if you could please give as much 
detail as you can. Generally, for an IdP-related problem, we would find 
it useful to see your metadata and configuration files, and in this 
particular case we'd probably also want:

* the URL you used to access the site

* details of the certificate security warning

* details of the pop-up window and the file it wanted you to download.

In addition, it would be useful to know if there was anything in your 
log files - if not, it would be worth turning up the loglevel to DEBUG 
and trying again.

Depending on your problem, there may already be enough info there to 
solve it, and if not, then there'd be enough to get a handle on other 
possibilities.

Cheers

Steve


> We've recently built our own Shibboleth IDP using the notes published
> by Nottingham University.  We created an online Test Shib account and
> added our IDP. However,  when we try to access our site we receive a
> certificate security warning and when we try to continue we receive a
> pop up window asking us to download a file. Has anybody experienced
> the same problem? Could it be related to the metadata?



> Thanks in advance
>
> Albert
>
> [http://www.tameside.ac.uk/images/img/tcsig.jpg] P please consider
> the environment - do you really need to print this email?
> ________________________________
>
> The contents and any attachments of the email are confidential and
> intended only for the named addressees. Any other use of the message
> or attachments by any unauthorised person is strictly prohibited,
> unless stated to the contrary. Tameside College is not responsible
> for changes made to the message after it has been sent.
> ---------------------------------------------------------------------------
>
>
The contents and any attachments of the email
> are confidential and intended only for the named addressees. Any
> other use of the message or attachments by any unauthorised person is
> strictly prohibited, unless stated to the contrary. Tameside College
> is not responsible for changes made to the message after it has been
> sent.
>
>


-- 
Steve Glover: SDSS, EDINA, Causewayside House, 160 Causewayside EH9 1PR
e:[log in to unmask] t:0131 650 2908 f:0131 650 3308 m:07961 446 902

The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.

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