Hi Tim,
I am using windows XP and I installed the latest version of CCP4 (6.1.13) although I did also try an older version (6.1.1).
I looked on google for the error message, but most results seemed to be specific to certain pieces of software, i.e. with 'creative labs' it was due to a change in the soundcard settings (not relevant here), or some were due to a virus (which I checked for by doing a full system scan). Some were due to software specific faulty drivers, however I thought that by doing a complete uninstallation and installing the older version this would address any problem with drivers.
I couldn't find anything specific to Coot or ccp4 online, although I didn't try ixquick.com.
Thanks,
Nicola
-----Original Message-----
From: Tim Gruene [mailto:[log in to unmask]]
Sent: 28 July 2010 18:02
To: Nicola Evans
Cc: [log in to unmask]
Subject: Re: Error c0000005
Dear Nicola,
what type of computer do you have, what version of Windows, and what version of
ccp4 did you install?
Did you check any of the links ixquick.com or google.com come up with when you enter the error message (without the memory address or whatever 0xc0000005 refers to)?
Tim
On Wed, Jul 28, 2010 at 04:43:16PM +0100, Nicola Evans wrote:
> I installed coot and ccp4 a couple of weeks ago. I was going through some of the features this morning, including using refmac. They were running fine but very slowly so I restarted my computer, however now when I try to use refmac or insert a monomer, it comes up with an error message saying "The application failed to initialize properly (0xc0000005)".
> This is usually in reference to libcheck.exe or refmac5.exe.
>
> I've tried uninstalling/reinstalling, restarting my computer. I installed old versions to no avail. I ran a virus checker on over lunch and it found nothing. I don't really know what else to try.
>
> Any suggestions?
--
--
Tim Gruene
Institut fuer anorganische Chemie
Tammannstr. 4
D-37077 Goettingen
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