My thoughts exactly!
This resource actually already exists for local authorities: "Electronic
Service Delivery Toolkit" contains a definitive list of all the service
deliverables that local authorities have responsibility for (eg bin
collections, collection of council tax etc). This gigantic list of
service deliverables has also been mapped into a fully user-tested
information architecture that every local authority can adopt.
Each local authority can then choose to hide or show the elements that
are relevant to them and there is flexibility to add localised
information too. You just need to identify which service deliverable it
is relevant to in order to find the right "home" in the structure for
it.
There's no reason why you couldn't create a standardised list of service
deliverables for HEIs (eg courses/programmes of study, info for
international students, working with business etc).
It'd basically mean creating an infallible HEI website (the holy grail!)
and sharing it with everyone else.
It's a nice theory, isn't it?
Lesley
--
Lesley Middlemass
Web Content Author
Corporate Communications
George Heriot Wing
Heriot-Watt University
Edinburgh EH14 4AS
[log in to unmask] | [log in to unmask] | 0131 451 8272
-----Original Message-----
From: Managing institutional Web services
[mailto:[log in to unmask]] On Behalf Of McConnell, Mike
Sent: 20 July 2010 15:56
To: [log in to unmask]
Subject: Re: Looking for a higher ed web expert!
Hi Mike,
Maybe we should all get together in a union and just decree to UCEA that
we will impose a standard structure, layout and labelling on all UK HEI
web sites so that there's no dithering about naming conventions or user
testing required - people will just learn the lingua franca.
Then we could all leave the office at 5 and go to the pub.
Mike
-----Original Message-----
From: Managing institutional Web services
[mailto:[log in to unmask]] On Behalf Of Michael Nolan
Sent: 20 July 2010 15:45
To: [log in to unmask]
Subject: Re: Looking for a higher ed web expert!
Thanks Becky and Pete,
I've just added the following clarification to the blog post:
Our team covers design, development and to a large degree content and
while we don't author the majority of information on the site, we do
have responsibility for it. So essentially I'm looking for a general
expert - someone who can say "that doesn't look right" or
"have you thought about doing cool thing X using HTML5 there".
I'll collate names of people interested and either look into the ALS
thing or "pair off" to do more the kind of thing Paul's talk suggested.
Cheers,
Mike
>>> Rebecca Lee <[log in to unmask]> 20/07/2010 15:35 >>>
Hi Mike, Pete and all
I echo Pete's comments regarding the need to know whether you'd want to
cover technical/non-technical aspects.
I would be very interested in any ALS as described, particularly if it
covered web content/editorial/ownership/navigation issues that we all
face with our large websites! Some sharing of good practice and/or
common problems would be very welcome.
Best wishes
Becky
Rebecca Lee
Web Editor
University of Plymouth
Follow the University of Plymouth
on the web: www.plymouth.ac.uk
on Twitter: www.twitter.com/uniofplym
on Facebook: www.facebook.com/theuniversityofplymouth
Tel: +44 (0)1752 588006
Email: [log in to unmask]
Staff page: www.plymouth.ac.uk/staff/rllee
Blog (UoP staff only): My blog
Post: Marketing & Communications, University of Plymouth, Drake Circus,
Plymouth, Devon PL4 8AA
-----Original Message-----
From: Managing institutional Web services
[mailto:[log in to unmask]] On Behalf Of Pete Walker
Sent: 20 July 2010 15:25
To: [log in to unmask]
Subject: Re: Looking for a higher ed web expert!
Hi Mike
I might be interested in this - depends what aspect of the Web
(technical/non-technical) you want to cover.
Another extension of this idea is to form Action Learning Sets on
web-related matters. I don't know whether you've come across ALS?
Perhaps
best described as a structured approach to problem sharing & solving.
If we
had 5 to 6 people we could meet somewhere centrally for a day?
Pete
--On 20 July 2010 15:15 +0100 Michael Nolan
<[log in to unmask]>
wrote:
> Afternoon all,
>
> One thing Paul Boag suggested in his IWMW plenary was the idea of
> getting in an external design agency not when you need to do a big
> redesign but on an ongoing basis to suggest improvements to your
> website. Of course, Headscape would be able to offer such a service
but
> Paul was very pragmatic and said that an alternative would be to be
> "experts" for each other.
>
> I'm interested in doing exactly that so I'm looking for someone to
come
> to Edge Hill and do some free consultancy! In return they'll get as
> much coffee as they can drink, a sandwich from the SCR and - if
they
> want - I'll return the favour and "consult" for their HEI. I've
> written a blog post about it so have a look for more details (and
> conditions!)
>
> http://j.mp/d5XZTc
>
> Looking forward to hearing back from some people!
>
> Mike Nolan
> Head of Web Services
> Edge Hill University
> http://twitter.com/MikeNolan
> http://blogs.edgehill.ac.uk/webservices/
>
>
>
>
> The Sunday Times '75 Best Places To Work in The Public Sector 2010'
>
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possible and delete it and all copies of it. You must not, directly or
indirectly, use, disclose, distribute, print, or copy any part of this
message if you are not the intended recipient.
The message content of in-coming emails is automatically scanned to
identify Spam and viruses otherwise Edge Hill University do not actively
monitor content. However, sometimes it will be necessary for Edge Hill
University to access business communications during staff absence.
Edge Hill University has taken steps to ensure that this email and any
attachments are virus free. However, it is the responsibility of the
recipient to ensure that it is virus free and no responsibility is
accepted by Edge Hill University for any loss or damage arising in any
way from its use.
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