Further to earlier correspondence, just to confirm that access via all routes, including Shibboleth and Athens, should be working normally now.
Many thanks to the customers who worked with us to resolve these initial issues today, and apologies for any inconvenience caused. Going forward, we are confident that the new viewer will provide an enhanced experience for MyiLibrary users.
If any user has ongoing access issues, please contact MyiLibrary support at [log in to unmask] and we will be happy to help.
Coutts Information Services
Tel: +44 (0)1425 485892 (Direct)
Tel: +44 (0)1425 471160 (Reception)
Email : [log in to unmask]
Coutts Information Services Ltd., Avon House, Headlands Business Park, Ringwood, Hampshire, BH24 3PB.
Coutts Information Services Ltd., 5 New Street Square, London, EC4A 3TW. Registered in England and Wales No: 2574299; VAT No: 818302250.
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