Dear Colleagues,
I had been approached by a rsearcher in the University to contact WoS in
order to correct the researcher's name in an article cited in WoS. I
contacted their support team and received this reply:
"Thomson Reuters indexes over 25,000 journals, books and proceedings
from around the world, across all disciplines in Science, Social
Sciences and Arts & Humanities. This adds approximately 1.5 million
articles, 45 million cited references, and hundreds of thousands of
unique author names each year. In order to provide a fully integrated
and cross-searchable resource that covers this wide array of materials,
we have developed indexing policies to standardize many of the metadata
elements in an article. While our first goal is to adhere as closely as
possible to the text presented in the original publications, we must
occasionally superimpose indexing policies that ensure the record will
be functionally incorporated into our products and so be of the most use
to our customers.
The data you observed in the product resulted from the application of a
necessary standardization.Unfortunately, we cannot alter our data in the
way you have requested."
My query is, did anybody else out there received such a reply while
trying to correct the author's name so that it will appear on his/her
reference list on the web of knowledge and if yes, what can we do about
it?
Thank you all in advance.
Regards,
Anita
E-resources Librarian,
IT Services,
Boole Library,
UCC,
Cork.
Tel: 00353214902177
lis-e-resources is a UKSG list - http://www.uksg.org/serials
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