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OCC-HEALTH  April 2010

OCC-HEALTH April 2010

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Subject:

Re: Telephony.... Access to Work

From:

J Rice <[log in to unmask]>

Reply-To:

Occupational Health mailing list <[log in to unmask]>

Date:

Fri, 23 Apr 2010 14:25:05 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (1 lines)

Access to Work have revised their funding structure and the level of

contribution depends on the size of the organisation



http://www.direct.gov.uk/en/disabledpeople/employmentsupport/workschemesandprogrammes/dg_4000347



regards



Julian









Julian Rice

Occupational Health Manager

01482 39 1220



[log in to unmask]













                                                                           

             Sue Morley                                                    

             <[log in to unmask]                                             

             AC.UK>                                                     To 

             Sent by:                  [log in to unmask]           

             occ-health@JISCMA                                          cc 

             IL.AC.UK                                                      

                                                                   Subject 

                                       Re: [OCC-HEALTH] Telephony and      

             23/04/2010 14:19          hearing impairments                 

                                                                           

                                                                           

             Please respond to                                             

               Occupational                                                

              Health mailing                                               

                   list                                                    

             <OCC-HEALTH@JISCM                                             

                AIL.AC.UK>                                                 

                                                                           

                                                                           









If an application is made to Access to Work within the first six weeks of

employment then they will fund the whole cost of equipment, training etc.

After six weeks then it is a cost share base on the employer paying the

first £300 and 20% of the remaining balance. Normally the condition needs

to fall within DDA and the need is a disability need and not a business

need.

Sue



From: [log in to unmask] [mailto:[log in to unmask]] On

Behalf Of Amanda Savage

Sent: 23 April 2010 14:14.

To: [log in to unmask]

Subject: Re: [OCC-HEALTH] Telephony and hearing impairments



Yes & we used Access to Work via the local Jobcentre they were fab,

employer paid a third of the costs only which worked out cheaper than a

‘normal’ headset



Regards



Amanda Savage BSc(Hons);SpPrac OH; RGN; DON; NEBOSH

Specialist Practitioner Occupational Health;

West Midlands Fire service

[log in to unmask]

Tel: 0121 380 7441.

Mob: 07770863052







      P Please protect the environment - think before you print.





      Unless expressly stated otherwise, the information contained in this

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-----Original Message-----

From: [log in to unmask] [mailto:[log in to unmask]] On

Behalf Of Carr Barnes

Sent: 23 April 2010 14:10.

To: [log in to unmask]

Subject: [OCC-HEALTH] Telephony and hearing impairments



Hi all



Hoping you can help with this.



A telephony agent who has mild hearing loss e.g. hearing conversation if

signficant background noise such as in a pub etc. Hearing loss does not

affect conversation in supermarkets, with family at home, listening to TV

etc.



In the workplace she can struggle to hear the client due to background

noise of the other agents talking in the work area. Sound proof panelling

is not an option due to work area layout. I recommended a noise cancelling

headset and amplifier for the phone but the manager has come back to me

saying they have difficulty sourcing such products from their approved

supplier who is telling them there is no such thing as a "noise cancelling

telephone headset" (although a quick google tells me that "most headsets

are noise cancelling").



Has anyone been involved in similar situations? If so can you let me know

what solution you came up with? I have already checked the RNID website but

with no success. I have also advised the employer this not a recommendation

for "specialist medical" equipment.





Thanks in advance.



Carr Barnes

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