Dear Lis-Linkers,
Many thanks to those of you who responded to my enquiry about using RMS to manage Enquiry Desk statistics. Here is a summary of the responses.
There were two responses in all; one from a member asking for a summary of results and one from a member who uses RMS for telephone enquiries, but not for desk-based enquiries yet.
There was no other information.
Many thanks again to those who responded.
Gwen Jones
______________________
Gwen Jones, BA, MA, PGDip
Reference Librarian
Liverpool University Library
PO Box 123
L69 3DA
tel: (0151) 794 5411
email: [log in to unmask]<mailto:[log in to unmask]>
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