We get regular complaints from our users that their interface is very slow. Perhaps that's why our usage stats are lower than for other publishers, and hence cost per download higher?
Thanks
Sandra
Sandra Morris
Electronic Information Development Officer
Subject Support & E-Library Team,
Information Services,
Hugh Owen Library,
Aberystwyth University,
Aberystwyth,
Ceredigion, SY23 3DZ
====================================
Email: [log in to unmask]
Phone: 01970 621892
FAX: (01970) 622404
Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
Gwasanaethau Gwybodaeth,
Llyfrgell Hugh Owen,
Prifysgol Aberystwyth,
Ceredigion, SY23 3DZ
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Ffon: 01970 621892
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Jean Martinuzzi
Sent: 27 April 2010 10:17
To: [log in to unmask]
Subject: Re: [lis-e-resources] InformaWorld Navigation Problem
yes we have been having this problem for at least one week here in
Geneva, but for some titles only. We have no access to their content.
Their interface is anyway always very slow !
Siobhan Burke a écrit :
> Yes, we're getting the same thing here at Manchester.
>
>
> ------------------------------------------------------------------
> Siobhán Burke
> Electronic Resources Assistant
>
> The John Rylands University Library
> The University of Manchester
> Oxford Road
> Manchester
> M13 9PP
>
> Tel: 0161 275 7388
>
> [log in to unmask]
>
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Mitchell Dunkley
> Sent: 27 April 2010 09:31
> To: [log in to unmask]
> Subject: [lis-e-resources] InformaWorld Navigation Problem
>
> Hi
>
>
>
> Are any other institutions experiencing problems navigating around the InformaWorld site? A "Loading...Please wait for content" popup message keeps displaying at DMU, and users are unable to browse individual journal ToCs for issues.
>
>
>
> I have contacted InformaWorld support to log the problem.
>
>
>
> Thanks
>
>
>
> Mitchell
>
>
>
> Mitchell Dunkley
>
> Principal Information Assistant - Acquisitions
>
> Bibliographic Services Team
>
> Kimberlin Library
>
> De Montfort University
>
> The Gateway
>
> Leicester LE1 9BH
>
>
>
> [log in to unmask]
>
> (0116) 250 6263
>
>
>
>
> lis-e-resources is a UKSG list - http://www.uksg.org/serials UKSG groups also available on Facebook and LinkedIn
>
> lis-e-resources is a UKSG list - http://www.uksg.org/serials
> UKSG groups also available on Facebook and LinkedIn
>
--
Jean Martinuzzi
Université de Genève
Bibliothèque ETI-FPSE
40 Bvd du Pont d'Arve
1211 Genève 4
Suisse
tél. ++41 22 379 93 38
fax ++41 22 379 92 99
e-mail [log in to unmask]
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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