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LIS-E-RESOURCES  March 2010

LIS-E-RESOURCES March 2010

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Subject:

Re: E-journals Management

From:

"Tilly R (UB)" <[log in to unmask]>

Reply-To:

An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]>

Date:

Tue, 9 Mar 2010 16:41:39 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (80 lines)

Hi Trudi,

We have moved to e-journals and in the beginning we tried to figure out how to tackle this problem. In the end we came to the conclusion that checking in e-journals is like picking up the phone each day and listening if you're still connected.
We at the university of Maastricht are convinced that publishers will do their best to provide 24/7 services. So the system we use depends on our library users they will let us know if services are down. 
What we as a library have to guarantee is that we will do our utmost to get and keep services up in the air. 
And we are convinced that we are providing this service furthermore and our library users are satisfied with the services we provide.
You will have to get used to a negative subscription administration that is not checking in but when services are distorted taking appropriate measures in restoring the services. 

This from an acquisitions point of view will take some getting used to.
We got use to this way of life, hopefully you will also.

Regards,

Roel Tilly
University of Maastricht

-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Mitchell Dunkley
Sent: dinsdag 9 maart 2010 16:32
To: [log in to unmask]
Subject: Re: [LIS-E-RESOURCES] E-journals Management

Trudi

It is very difficult to monitor missing electronic issues, just as it is
keeping tabs on inactive/broken URLs. Library users, academic and
library staff are the 'eyes' of the operation - whether searching an
eJournals A-Z List or library catalogue. Most of the amendments made by
libraries tend to be reactive, rather than proactive...

Mitchell Dunkley
Kimberlin Library, De Montfort University

-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of Trudi
Pledger
Sent: 09 March 2010 15:06
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] E-journals Management

Hello,

We are in the process of reviewing our serials section with the move
towards e-only. With the print journals we currently subscribe to we
have clear procedures on how to manage these - processing, check -in
/receipt, claiming outstanding issues ... it is less clearcut with the
e-journals to we subscribe and we are only aware of a problem when a
student tells us they are unable to access a particular issue or title.
How do other institutions deal with e-journal management? Do you have
ways of monitoring access? Do you have a way of "checking in" an
e-journal or a "claims" procedure?

Also, if you have gone (predominantly) e-only for journals what has the
response been from users?  

Thank you in advance, any thoughts /advice gratefully rec'd.

Trudi




Trudi Pledger
Serials Librarian
Kenrick Library, Birmingham City University, B42 2SU
0121 331 5287
[log in to unmask] 



lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn

lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn

lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn

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