As I work in the same institution as Chris, my observation (in grumpy old woman mode) would be to ban students from using Facebook in the library. No idea how you'd police that but it would free up about 90% of the computers instantly!

Best

Alison Green
Study Support Tutor
Fellow of Learning & Teaching
Library & Learning Support
Room D174, Dorset House
Talbot Campus
Bournemouth University
BH12 5BB
01202  965286


-----Original Message-----
From: learning development in higher education network [mailto:[log in to unmask]] On Behalf Of Christine Keenan
Sent: 04 March 2010 15:20
To: [log in to unmask]
Subject: Re: "Top Six" Fixes!


Exactly!


When I started trying to think of fixes, I was listing aspirations very similar to these, but when I started to try to think of fixes it became more difficult.

For example,
Problem:  our students have a very beautiful "award winning" library to work in but complain that they can never access one of the many hundreds of computers.
Fix:   invest in a bank of cheap laptops that can be borrowed at short notice on production of id just for use in the library

Problem:  some final year students point out that post grad students have dedicated study spaces, why can't they?
Fix:  relatively easy and quick to implement some space for them


But, how, for example, do we get unconditional positive regard for all, it breaks my heart when I read some of the comments from students about they way they have been treated.


Chris

-----Original Message-----
From: learning development in higher education network [mailto:[log in to unmask]] On Behalf Of Becka Currant
Sent: 04 March 2010 15:08
To: [log in to unmask]
Subject: Re: "Top Six" Fixes!


Oooh interesting question!

What would my 6 top fixes be? In no particular order:

* Unconditional positive regard for all (staff to staff; students to staff; staff to students; students to students etc etc!)
* High quality learning spaces appropriate for diverse and exciting learning activities
* Flexibility in assessment and learning activities with ownership from students in the process
* Speedy, high quality feedback throughout the learning process
* Openness to new ideas from people (this will resonate more with those who heard my rant about use of technology at the retention convention
yesterday!)
* Inclusive practice rather than fragmented and patchy responses to 'problems'

I'd also like to see staff smiling at students (and vice versa).

I guess the harder question is, having defined these, what are we going to do to achieve them?

Becka

Becka Currant
Dean of Students
University of Bradford
Tel: 01274 236821
Mob: 07917 241214 (or 1739 internally)
Twitter: beckacurrant

Christine Keenan wrote:
> Dear everyone
>
> Having been asked to do some work on NSS results, I was musing about
> the "Top Six" things I would change if I was able to wave a magic
> wand, in order to improve student experience.
>
> Things like attitude of staff towards students, resourcing,
> communications, general support issues, seem to be at the top of the
> list of issues.  The problem comes in how to address these issues.
>
> If you had a magic wand, what would be your "Top Six" fixes be????
>
> Chris
>
>
> Christine Keenan FHEA
>
> Learning and Teaching Fellow
>
> School of Design, Engineering & Computing
>
> Bournemouth University
>
> Poole House
>
> Fern Barrow
>
> Poole  Dorset
>
> BH12 5BB
>
>
>
> Tel:  01202  965307
>
>
>
>
>
> /*BU - the UK's Number One New University*/
>
> /The Guardian University Guide 2009 & 2010/
>
>
> This email is intended only for the person to whom it is addressed and
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> University or its subsidiary companies via email.
>




BU - the UK's Number One New University
The Guardian University Guide 2009 & 2010

This email is intended only for the person to whom it is addressed and may contain confidential information. If you have received this email in error, please notify the sender and delete this email, which must not be copied, distributed or disclosed to any other person. Any views or opinions presented are solely those of the author and do not necessarily represent those of Bournemouth University or its subsidiary companies. Nor can any contract be formed on behalf of the University or its subsidiary companies via email.