Nadine Edwards wrote:
> Yes our students have reported being unable to proceed past the verification screen.
> We use OpenAthens and single sign-on via the university portal to our e-resources. Previously our students could click on a link to Dreamspark from the Home tab of MyAthens and then verify themselves in Dreamspark with their Windows Live ID account. Now when our students try to verify their accounts, they are referred to back to the University log in page, yet they already logged in due to the single sign-on.
> I have not had a reply from Microsoft about how our students be successfully verified.
> Nadine Edwards
> Senior Academic Services E-Librarian
> Dreadnought Library
> University of Greenwich
> Old Royal Naval College
> Park Row
> London, SE10 9LS
> Tel. 020 8331 9781
> Email: [log in to unmask]
From the feedback it sounds like a problem at their end. It's now over
a week since I emailed the contact specified in the metadata. Has anyone
else had any reply? Has anyone on this list had previous contact with
IT Services, University of Sussex, Brighton BN1 9QT