Good morning Jenny,
It is often a decision made according to risk but our experience (and
according to Australian Law), that the front page only shows the amounts but
the remainder of the documents put the front page into context. Without the
subsequent pages, the front page only shows how much you paid, not how the
amount was accumulated, when and to whom the calls were made etc.
The call for such documents may not only be for financial audit, where all
the pages would also be required, but also for operational, misconduct or
criminal investigations where the entire document and its contents are
Disposal schedules will generally only refer to the document as a whole and
state the period of retention and any further requirements. It will not, as
a rule, break the document down into separate pages with different sentences
(i.e. your search for reference to destroying the record regarding
individual calls.). The Disposal status according to your schedule will
apply to the entire document.
As a professional, we always avoid retaining documents that have no real
further use but in this case l would strongly recommend that the entire
document holds the evidentiary value and would recommend against breaking
the documents down.
Hope this has been of some assistance to you.
Chief Executive Officer
Mobile 0419 369 354
Telephone (03) 9747 3077
Fax (03) 9747 6599
Website : www.rs.net.au
Helping manage information effectively
A Business of Kramenna Pty Ltd. as trustee for Kramenna Trust
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From: The UK Records Management mailing list
[mailto:[log in to unmask]] On Behalf Of Jenny Ulph
Sent: Tuesday, 9 February 2010 11:00 PM
To: [log in to unmask]
Subject: Retention of mobile phone bills
I have been passed a large pile of old staff mobile phone bills by our IT
Manager for retention or destruction. The top copy of each (ie the invoice
with details of the amount due for payment) is passed by him to the accounts
team to process but I can find nothing in our retention schedule - or the
JISC model retention schedule - regarding any requirement to keep the
records of individual calls made for a set amount of time.
Is this correct? If there is no regulatory reason to keep these I would be
interested in how long different institutions retain these records.
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any content based queries, please email
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