Hi Owen et al,
See the MetaFilter discussion of the RWW post for some other perspectives on 'Net literacy:
Surely the root problem is with browsers? I use Firefox because it works together with the actual purposes for which I use the Web.
From a user perspective, browsers are not telling most users what they need to know.
Authentication should be clearly flagged and possibly controllable from within the standard browser interface.
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn