Hello Lawrence,
An interesting question! In a previous job, the idea was considered by the then records manager, but there were not enough resources to follow through.
However, the notion of corporate oral histories has been snoozing in a small back room in my mind since reading an article some years ago by Mark Greene and others, in which they quote from a post to the Business Archives e-list, as follows:
'When business archivists queried each other about their companies' use of archives material to support decision-making, one of the few examples that could be cited was "when the company decided to take a close look at growing the business through acquisition versus growing the business through new product development. To support this study, we conducted an extensive investigation into Kraft's history of growth strategies. In that case, our best resource turned out to be our oral history collection...."'
You've probably already come across the Greene article, which is interesting in its own right, but if not, it is called 'The Archivist's New Clothes; or, the Naked Truth about Evidence, Transactions, and Recordness' and is available at https://scholarworks.iupui.edu/handle/1805/42.
Regards,
Rachel.
Rachel Hardiman, BA (Hons), MSc
Senior Research Assistant
School of Computing, Engineering and Information Sciences
Northumbria University
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