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DISABILITIES: BLINDNESS :
EMPLOYMENT:
Blind Persons Seen to Succeed in Call Centers
Blind Persons Seen to Succeed in Call Centers
December 01, 2009
By Tom S. Noda |
Computerworld Philippines
InfoWorld
<http://www.infoworld.com/t/business/
blind-persons-seen-succeed-in-call-centers-589>
A shorter URL for the above link:
<http://tinyurl.com/ylcla7k>
Arming them with the English language and some basic computer skills,
blind people are seen to establish careers in call centers and business
process outsourcing (BPO) companies.
"A call center career is a potential for blind graduate students," said
Randy Weisser, executive director of Resources for the Blind, Inc. (RBI),
a non-government organization. "Having the opportunity to train and access
technology allows blind students to explore new avenues for personal
development and greater employment opportunities."
Speaking during the recent graduation ceremony of "Computer Eyes" program,
a week-long computer camp for blind students conducted by RBI and IBM
Philippines, Weisser said empowering visually challenged persons with
language and computer skills will change their traditional career of
"massage therapist."
Weisser reported massage therapist is the "No. 1 profession" of blind
people in the Philippines and also claimed that 70% of visually impaired
individuals in the US remain to be unemployed to date. "This Computer Eyes
program will change that. There are opportunities for them to do jobs in
call centers and data transcription centers if only they have PC skills
and English skills."
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