CILIP Training & Development are pleased to announce our February 2010 courses.
Don't forget - CILIP members receive up to 40% discount on all CILIP training.
ASSERTIVENESS FOR FRONTLINE STAFF
3 FEBRUARY 2010, LONDON
How confident are you in dealing with others and resolving difficult situations? Learn to deal more effectively and apply assertiveness techniques, helping you maintain an excellent service despite problems and pressures that come across the counter, from behind it, or whilst walking around.
PROGRAMME HIGHLIGHTS
* Working on the front line
* Communicating effectively
* Dealing confidently with others
* Resolving difficult situations
FULL DETAILS:
http://www.cilip.org.uk/jobs-careers/training/pages/assertiveness-frontline-staff.aspx
MANAGING THE LIBRARY BUDGET
23 FEBRUARY 2010, LONDON
This new CILIP course will provide you with the knowledge, tools and confidence to manage your library's budget. You will learn to use Excel to keep track of spending, create a cashflow forecast and gain an introduction to variance analysis.
PROGRAMME HIGHLIGHTS
* Cashflow forecast
* Controlling expenditure
* Variance analysis
FULL DETAILS:
http://www.cilip.org.uk/jobs-careers/training/pages/managing-library-budget.aspx
SUPERVISORY SKILLS
25 FEBRUARY 2010, LONDON
Designed for those who are new to supervising, this workshop will develop your ability in supervising colleagues. This one-day CILIP course will clarify your role and help build on your supervision skills, with work on identifying and agreeing boundaries, setting goals and allocating work.
PROGRAMME HIGHLIGHTS
* Role of the supervisor
* Boundaries - what are they and how to implement them
* Managing work - allocation, delegation and abrogation
* Setting SMART goals
FULL DETAILS:
http://www.cilip.org.uk/jobs-careers/training/pages/supervisory-skills.aspx
TWITTER FOR LIBRARIANS
3 FEBRUARY 2010, LONDON
Get introduced to Twitter and learn to create an effective profile. Designed specifically for librarians, this popular one-day course will allow you to explore Twitter applications, create your own accounts, examine Twitter search engines and provide you with tips on how to get the best out of the service.
PROGRAMME HIGHLIGHTS
* What is Twitter?
* Creating an account
* Third party resources and extending the use of Twitter
* Using Twitter as a search tool
* Case study - how one library uses Twitter
* Using Twitter in a library setting as a promotional tool
FULL DETAILS:
http://www.cilip.org.uk/jobs-careers/training/pages/twitter-librarians.aspx
USING MULTIMEDIA TO PROMOTE YOUR SERVICE
25 FEBRUARY 2010, LONDON
Gain an introduction to a wide variety of different multimedia tools in the areas of video, sound and presentation that can be used to help promote your service and offer a new way to provide information to your clients. Create a Flickr account, embed YouTube videos and look at Podcasts on this new one-day course.
PROGRAMME HIGHLIGHTS
* Online editing resources for photographs
* YouTube videos - uploading, embedding
* Podcasts
FULL DETAILS:
http://www.cilip.org.uk/jobs-careers/training/pages/using-multimedia-promote-service.aspx
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