We had similar problems, but it seems to be ok now.
Susan Russell
Miss Susan Russell
Information Officer - Acquisitions/Serials
Information and Knowledge Management Team
University of Abertay Dundee
Bell Street
Dundee
DD1 1HG
Tel: 01382 308874
E-mail: [log in to unmask]
The University of Abertay Dundee is a charity registered in Scotland, No: SC016040
The UK's first centre of excellence for computer games technology and computer arts learning
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Ian Jennings
Sent: 30, September, 2009 11:06
To: [log in to unmask]
Subject: Re: [LIS-E-RESOURCES] ScienceDirect access problems
No reported problems with SD here.
I wonder whether there is a tie-in with the SCOPUS unavailability reported this morning on another list.
Ian Jennings
Leeds University Library
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sandra Morris [ssm]
Sent: 30 September 2009 11:00
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] ScienceDirect access problems
Hello
Is anyone else having problems with Elsevier ScienceDirect?
We have had intermittent problems over last week or so. Down again this morning...and then up again a few minutes later. This is not just at journal level but at www.sciencedirect.com<http://www.sciencedirect.com> home page level.
The error message is numbered as SD-008, with an instruction to contact the Help Desk with no indication of how to do so.
We're not getting any help from Elsevier - one response so far suggested it was a problem with IE when the user was actually using Firefox!
Not a good time for this to happen.
Thanks
Sandra
Sandra Morris
Electronic Information Development Officer
Subject Support & E-Library Team,
Information Services,
Hugh Owen Library,
Aberystwyth University,
Aberystwyth,
Ceredigion, SY23 3DZ
====================================
Email: [log in to unmask]
Phone: 01970 621892
FAX: (01970) 622404
Tîm Cynorthwywyr Pwnc ac E-Lyfrgell,
Gwasanaethau Gwybodaeth,
Llyfrgell Hugh Owen,
Prifysgol Aberystwyth,
Ceredigion, SY23 3DZ
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Ffon: 01970 621892
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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