Hi
Anybody else still having problems with Technical Indexes? We are
accessing via our OpenAthens and have still had a temporary username and
password since March - I am testing outside our network on a laptop with
mobile broadband. Was supposed to be fixed - but hey no : same old
screens, same 'intermittent' old error messages. It looks like a cookie
as well to set a WAYF screen for what should be a straightforward
OpenAthens login.
As our blog shows, access seems to be up and down more regularly well
than- well, a Technical Indexes service:
http://eresource.wordpress.com/2009/06/26/downtime-tommorrow-accessing-i
hs-indexes-info4education-and-construction-information-service-cis/
http://eresource.wordpress.com/2009/06/01/temporary-problems-accessing-i
hs-indexes-info4education-and-construction-information-service-cis/
http://eresource.wordpress.com/2009/03/23/info4educationcis-temporary-si
te/
http://eresource.wordpress.com/2008/11/21/access-to-cis-and-ihs-technica
l-indexes-through-athens/
I am being told by IHS there is still an intermittent fault and they are
still talking to Eduserv - yet this is a JISC resource that is
significantly expensive - so I would be right in expecting a better
service than this as part of our agreement, wouldn't?
Many thanks
Mark
Mark Brown
Electronic Services Librarian
Library and Learning Resources
Birmingham City University
0121 331 5291
Electronic Services:
http://library.bcu.ac.uk/frameEgateways.htm
Troubleshooting Form:
http://library.bcu.ac.uk/trouble.htm
Electronic Resources Blog
http://eresource.wordpress.com/
http://www.twitter.com/mcbjazz
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