Dear all
To those who were there thank you for a most informative day in Bath yesterday.
Following on from the discussions had around the challenges of local authority infrastructure I have a very specific question that I'm really hoping somebody in the MCG might be able to help me with.
We identify unique users to our online collections database by IP address (a flawed methodology I know but the best our system will allow at present). However, we have a problem. Any and all users from outside of the safety of the council network (i.e. the public) all come up as being from the same IP address. Those of us in different council buildings who access the site are logged as coming from separate IP addresses. This leads me to guess that this is something to do with the dreaded firewall or a proxy server that all traffic is coming through?
As these external users are the very ones we want to know about and count I'd be really grateful for any advice that somebody who may have come across a similar problem can give.
Many thanks and best wishes
Tim Burge
Museums Officer (Documentation)
Department of Community Services
Wiltshire Council
Direct phone: 01249 705523
Fax: 01249 705527
Web: www.wshc.eu
Wiltshire & Swindon History Centre - Your Passport to the Past: Archives, Archaeology & Building Records, Museums, Conservation, Local Studies.
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