Building Rapport: How to be an effective communicator
Effective communication can enhance career advancement opportunities and
help build good working relationships. This one day CILIPS/Infusions workshop
taking place in Edinburgh on 22nd April will help improve the way you interact
with people at work and is suitable for anyone interested in learning more
about effective communication skills.
Activities include a variety of exercises and discussions to build knowledge and
skills that will be transferable to the library or information service work
environment:
• General communication skills;
• Active listening skills;
• Productive questioning skills;
• Handing difficult situations in libraries;
• Technology - its use and effect on communication;
Cost: CILIP Members: £90; institutional members: £120; non members: £150
Further information and online booking available at
http://www.slainte.org.uk/events/evntcalendarsummary.cfm
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