JiscMail Logo
Email discussion lists for the UK Education and Research communities

Help for GP-UK Archives


GP-UK Archives

GP-UK Archives


GP-UK@JISCMAIL.AC.UK


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

GP-UK Home

GP-UK Home

GP-UK  March 2009

GP-UK March 2009

Options

Subscribe or Unsubscribe

Subscribe or Unsubscribe

Log In

Log In

Get Password

Get Password

Subject:

Re: NHS.net mail migration

From:

Mary Hawking <[log in to unmask]>

Reply-To:

GP-UK <[log in to unmask]>

Date:

Mon, 16 Mar 2009 20:34:03 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (159 lines)

If anyone else put an out of office message on nhs mail prior to 
upgrade, the upgrade seems to have removed mine.
Not sure what else it has done - can't connect from the surgery...

In message <003801c9a673$a3e36b50$0502a8c0@fx64>, Alun Price 
<[log in to unmask]> writes
>
>I had so much hassle converting to POP3 and installing the Whale
>client that I have now put an out of office on my NHS account saying
>that I am no longer using the NHS address and if you really want the
>message to get to me use my [log in to unmask]
>
>I also made the mistake of using the Outlook batch file and it screwed
>up my Outlook took an hour to unravel the mess it made.
>
>Alun Price
>
> 
>
> 
>
>From: GP-UK [mailto:[log in to unmask]] On Behalf Of Cherry
>Cullen
>Sent: 16 March 2009 19:55
>To: [log in to unmask]
>Subject: Re: NHS.net mail migration
>
> 
>
>Thank you Saul, now I feel better! 
>
> 
>
>I did exactly as instructed in the emails and logged in on the web, no
>problem, pretty new format which looks like Outlook.  Having
>established that my user name and password worked I then tried to
>set up Outlook.  No luck, password window kept popping up and
>despite putting in what I know are the correct user name and
>password it just kept popping up.  So I have left it alone, logged in via
>the web and coped without my address book for today.  I have email
>the helpdesk rather than fiddle with any settings.
>
> 
>
>I hope for magic later in the week!
>
> 
>
>Cherry
>
>  ----- Original Message -----
>
>  From: Saul Galloway
>
>  To: [log in to unmask]
>
>  Sent: Monday, March 16, 2009 2:45 PM
>
>  Subject: NHS.net mail migration
>
>   
>
>  My feedback is 1.5 hours to get back to square 1, running IMAP on
>  XP SP3, Outlook 2003
>
>   
>
>  These items were unhelpful
>
>   
>
>  1. Upgrading the password rules without mentioning it in the
>  briefing document was unhelpful. Now requires 3 out of 4 , at least
>  one uppercase, at least one lowercase, a number, or a non
>  character e.g. tilde
>
>   
>
>  2. Not documenting (or at least where I noticed it) that the new
>  password doesn?t accept double letters e.g. LL
>
>   
>
>  &these borked my carefully followed upgrade instructions and
>  thwarted the local HIS helpdesk for some time
>
>   
>
>  3. 20 minutes wait to get through to nhs.net helpdesk, apparently
>  its not going smoothly for several people!
>
>   
>
>  4. The nhs.net login page has a password reset option, which the
>  nice man told me they know doesn?t work and just lock you out of
>  your account. So why?s the link still there!!! Because the first thing
>  you do when trying to get past 1 & 2 is force a reset.
>
>   
>
>  5. The batch file I was instructed to run to automatically configure
>  my Outlook for access to my new ?upgraded? account,
>  disconnected my personal folders, i.e. it set up a whole new virgin
>  profile rather than tweeking the connection settings for the old
>  one. Consequently the 85 page pdf upgrade instructions were not
>  available to me as they were in my personal .pst
>
>   
>
>  6. Searching on ?outlook migration? not have any entries come up
>  on the logged in nhs.net ?help? so when you eventually do get
>  logged in to browser mail there were no extra clues there.
>
>   
>
>  7. Having a glossy welcome mail when I did get in to my mail did
>  help though.
>
>   
>
>  We hope you enjoy using the new service.
>
>
>  Yours sincerely
>
>   
>
>  Will Moss
>
>  Programme Head, NHSmail
>  NHS Connecting for Health
>
>   
>
>  Well that at least raised a smile. If I get the ?improved? NHS mail
>  again I will decamp to Gmail permanently.
>
>
>  **********************************************************************
>  This message may contain confidential and privileged information.
>  If you are not the intended recipient please accept our apologies.
>  Please do not disclose, copy or distribute information in this e-mail
>  or take any action in reliance on its contents: to do so is strictly
>  prohibited and may be unlawful. Please inform us that this
>  message has
>  gone astray before deleting it. Thank you for your co-operation.
>
>  NHSmail is used daily by over 100,000 staff in the NHS. Over a
>  million
>  messages are sent every day by the system. To find out why more
>  and
>  more NHS personnel are switching to this NHS Connecting for
>  Health
>  system please visit www.connectingforhealth.nhs.uk/nhsmail
>  **********************************************************************

-- 
Mary Hawking

Top of Message | Previous Page | Permalink

JiscMail Tools


RSS Feeds and Sharing


Advanced Options


Archives

March 2024
October 2023
August 2023
June 2023
May 2023
February 2023
June 2022
October 2021
January 2021
October 2020
September 2020
August 2020
July 2020
June 2020
March 2020
January 2020
December 2019
September 2019
July 2019
June 2019
May 2019
March 2019
February 2019
January 2019
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
March 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996


JiscMail is a Jisc service.

View our service policies at https://www.jiscmail.ac.uk/policyandsecurity/ and Jisc's privacy policy at https://www.jisc.ac.uk/website/privacy-notice

For help and support help@jisc.ac.uk

Secured by F-Secure Anti-Virus CataList Email List Search Powered by the LISTSERV Email List Manager