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LIS-E-RESOURCES  December 2008

LIS-E-RESOURCES December 2008

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Subject:

Re: Request

From:

"Bell, Ashleigh" <[log in to unmask]>

Reply-To:

An informal open list set up by the UK Serials Group <[log in to unmask]>

Date:

Wed, 3 Dec 2008 10:58:07 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (1 lines)

Dear Rachid Zegrane 
 
You can order the articles directly from our website at www.informaworld.com.  
 
Kind regards  
Ashleigh 
 
Ashleigh Bell  
Journals Sales Director  
Taylor & Francis Group  
[log in to unmask] 
  
  
 
----- Original Message ----- 
From: An informal open list set up by the UK Serials Group <[log in to unmask]> 
To: [log in to unmask] <[log in to unmask]> 
Sent: Tue Dec 02 14:47:01 2008 
Subject: [LIS-E-RESOURCES] Request 
 
Dear Colleagues, 
 
I'm trying to get these articles, but i found that  this publication " 
Total Quality Management & Business Excellence" is available in our 
EBSCOHOST subscription with full text but with a 12 month delay (embargo). 
Would you please provide me with these articles. 
 
 
       Management and measurement of quality in ISO 9000 organisations: An 
       empirical study in Spain. 
 Total Quality Management & Business Excellence; May/Jun2008, Vol. 19 Issue 
 5/6, p481-492, 12p 
 
     ValueMapping: Linking AFIs to strategy and stakeholder value. 
   Total Quality Management & Business Excellence; Jan/Feb2008, Vol. 19 
Issue 1/2, p101-108, 8p, 4 diagrams 
 
     A study of the business value of Total Quality Management. 
   Total Quality Management & Business Excellence; Apr2008, Vol. 19 Issue 
4, p367-379, 13p 
 
     Development of e-service quality measure for internet-based financial 
     institutions. 
 Total Quality Management & Business Excellence; Sep2008, Vol. 19 Issue 9, 
p903-918, 16p 
 
 
Thank you. 
 
 
 
 
 
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*- 
Rachid  ZEGRANE 
Systems Librarian & Technical Coordinator 
Mohamed VI  Library 
Al Akhawayn University 
P.O. Box 104, Avenue Hassan II, Ifrane 53000, MOROCCO 
Tel: 212 (0)35 86 21 69 
Fax: 212 (0)35 86 29 83 
E/mail: [log in to unmask] 
WebSite: http://www.aui.ma/library 
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-* 
lis-e-resources is a UKSG list - http://www.uksg.org/serials 
UKSG groups also available on Facebook and LinkedIn 

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