Dear Colleagues,
I'm trying to get these articles, but i found that this publication "
Total Quality Management & Business Excellence" is available in our
EBSCOHOST subscription with full text but with a 12 month delay (embargo).
Would you please provide me with these articles.
Management and measurement of quality in ISO 9000 organisations: An
empirical study in Spain.
Total Quality Management & Business Excellence; May/Jun2008, Vol. 19 Issue
5/6, p481-492, 12p
ValueMapping: Linking AFIs to strategy and stakeholder value.
Total Quality Management & Business Excellence; Jan/Feb2008, Vol. 19
Issue 1/2, p101-108, 8p, 4 diagrams
A study of the business value of Total Quality Management.
Total Quality Management & Business Excellence; Apr2008, Vol. 19 Issue
4, p367-379, 13p
Development of e-service quality measure for internet-based financial
institutions.
Total Quality Management & Business Excellence; Sep2008, Vol. 19 Issue 9,
p903-918, 16p
Thank you.
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Rachid ZEGRANE
Systems Librarian & Technical Coordinator
Mohamed VI Library
Al Akhawayn University
P.O. Box 104, Avenue Hassan II, Ifrane 53000, MOROCCO
Tel: 212 (0)35 86 21 69
Fax: 212 (0)35 86 29 83
E/mail: [log in to unmask]
WebSite: http://www.aui.ma/library
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