Sent on behalf of Debbie Dunton.

 

 

At the risk of sounding like the Pennine Acute Mafia I want to join Sue
and John in expressing my doubts about the quality of the research on
which Thursday's discussion will be based. I raised the issues at the
time and my reservations were dismissed. They have not been taken into
account in the final document, which makes me wary about accepting its
findings. For illumination I am copying extracts from my e-mail
discussion with Alison below. Having told me in the e-mail below that it
was fine to leave questions blank (because there was no suitable
response offered!!)  it would appear that incomplete questionnaires were
unusable, and she was not sure why parts were left blank!!

 

 

Alison

Having thought more about this I feel that the limited responses offered
will skew any results towards a positive outcome. I already had the
benefit of a lengthy discussion with my colleagues at Pennine Acute and
with our library committee, so had already clarified my views on the
pitfalls of opening NHS libraries to the wider public before I
approached your questionnaire.

 

. Anyone filling in the questionnaire at short notice and being less
aware will choose from the available responses, which tend to presuppose
a level of acceptance of patient use. To express dissent any respondents
will need to fill in the comments box as the questionnaire does not
allow the expression of these views. I am not sure that a questionnaire
should be designed in this way.

 

Debbie Dunton

Library Service Manager

NMGH

 

 

Hi Debbie
  
-------This is the first time we've used online survey software, I
thought this
approach would make it easier to complete - so its useful to have the
feedback.
 
Re the questionnaire wording - we deliberated a long time over this one
and decided not to go for the extra options on question 8 as the whole
question was getting way too complicated.
 
Its fine to leave things blank - and you can always make comments in the
free text section at the end.
 
If you wish I will make a note of the comments you have sent and add
them to your response before analysis
 
Best wishes
 
Alison
 
 
Alison Brettle
Salford Centre for Nursing, Midwifery and Collaborative Research,
Institute of Health and Social Care
________________________________
From: Dunton Deborah (RW6) PAHNT [mailto:[log in to unmask]] 
Sent: 23 January 2008 17:18
To: Brettle Alison
Subject: RE: The role of NHS libraries in providing information to
patients and carers


 ------ I was unable to give replies to  Question 8 which gave me 3
options,
which were already available/ not sure or should be available. None of
these were suitable for me as my choice was not available and do not
want to be made available. Can the questionnaire be altered so that
people like myself who had already given details of why I did not wish
to offer those services have an appropriate option? I have left it
blank.
 
Also the question below from section 6 is unanswerable from the agree/
disagree options available
 
NHS libraries should only be used as a back up service for patients if
other staff cannot satisfy their request for information
 
 - As I do not wish to be offered as a back up service for patients at
all.
 
Debbie Dunton
Librarian
Joint Education Library
Postgraduate Medical Centre
North Manchester General Hospital
0161 720 2718
________________________________

 

 

 

Debbie Dunton

Librarian

Joint Education Library

Postgraduate Medical Centre

North Manchester General Hospital

0161 720 2718