This survey's been posted to LIS-ELIB (mainly inhabited by UK academic
Library techies) but might deserve a wider response from people using
other relevant open source s/w such as Shibboleth - which is actually
most relevant to how libraries will provide a service to patrons; but
in danger of being overlooked because it's middleware.
Projects Manager & InfoSystems Engineer
T: +44(0)20 7955 6129
E: [log in to unmask]
(seconded to the JISC Federated Access Management Support Team:
[log in to unmask])
From: JISC Electronic Libraries Programme
[mailto:[log in to unmask]] On Behalf Of Ingrid Mason
Sent: 15 October 2008 22:06
To: [log in to unmask]
Subject: [LIS-ELIB] Satisfaction with free/open source software: survey
Apologies for cross-posting:
Digital Research Repository Coordinator
Victoria University of Wellington
Aotearoa New Zealand
From: Brenda Chawner
Sent: Thursday, 16 October 2008 9:39 a.m.
To: Ingrid Mason
Subject: Satisfaction with free/open source software: survey invitation
I am a Ph.D. candidate in the School of Information Management at
Victoria University of Wellington in New Zealand, and my research topic
is an investigation of factors that influence participant satisfaction
with library or information management free/open source software
library-related examples are DSpace, EPrints, Koha, Evergreen,
Greenstone, and MyLibrary. More general information management software
includes web content management software such as Drupal, wiki software
such as MediaWiki or PmWiki, or blogging software such as WordPress.
If you use or are involved with a relevant project, I would like to
invite you to complete an online survey. I am especially interested in
hearing from people in a range of roles, for example user, developer,
release manager, or system administrator. I am keen to have responses
from people who have had either positive or negative experiences with
free/open source software, to ensure that I get a perspective on factors
that diminish satisfaction, as well as those that contribute toward it.
The results of this project will help developers of free/open source
application software projects identify opportunities to increase user
satisfaction, and it will also help users identify ways in which they
might contribute to projects.
I expect the survey to take between 15 and 20 minutes of your time. You
may receive several copies of this message, since I am sending it to a
number of project and library technology email discussion lists;
however, I ask that you only complete the survey once. If you have
colleagues who you think would be interested in completing it, please
forward this invitation to them.
The survey is available at:
It will be available until Friday, 14 November, 2008.
I will post a summary of the results to relevant project and library
technology email discussion lists, once the thesis is finished in
A copy of the thesis will be deposited in the Victoria University of
Wellington Institutional Repository (http://researcharchive.vuw.ac.nz/).
If you have any questions about this survey, please contact me at
[log in to unmask] or phone +64 4 463 5780. My supervisors are
Professor Gary Gorman, email [log in to unmask] and Professor Sid
Huff, email [log in to unmask]
School of Information Management
Victoria University of Wellington
P O Box 600
Wellington NEW ZEALAND
(04) 463 5780 fax (04) 463 5446 [log in to unmask]
Please access the attached hyperlink for an important electronic communications disclaimer: http://www.lse.ac.uk/collections/secretariat/legal/disclaimer.htm