Hello,
We are experimenting with a small scale wiki tool to help us with
internal communication within a large Learner Support team. In an effort
to cut down on e-mails and go some way towards 'centralising' and
organising (mostly short term)information needed to serve students
across a range of service points. The wiki is updated daily/hourly/as
required with any information thought important to the team.
We would be very interested to see if anyone is doing something similar
and to hear what kind of results you are having - do you think it has
improved the running of the service? How did the wiki 'bed in' in terms
of encouraging staff to use it as a resource for information?
Particularly I would love to hear how you organise your wiki! The amount
of information often makes ours look slightly cluttered on the initial
page - but this is often the most important information for staff to
take on board, so demands highlighting!
With many thanks in advance.
Paula Fitzpatrick
Learner Support Team
University of Northumbria
Newcastle upon Tyne
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