DON'T FORGET - CILIP MEMBERS RECEIVE UP TO 40% DISCOUNT ON ALL CILIP TRAINING.
DESK RESEARCH SKILLS
17 SEPTEMBER 2008
Library and information staff often undertake detailed desk research without any formal training, this practical one-day course is designed to help you achieve the best results for all types of research work.
* Understanding the research brief, aims and objectives
* Internet search strategies
* Presenting your findings
BALANCED SCORECARD: PRACTICAL APPROACHES
18 SEPTEMBER 2008
A new course repeated this autumn. Understand how the balanced scorecard is used to measure and manage performance. On the day you will develop a basic balanced scorecard process for your own library.
* Performance measurement
* Strategies and mapping
* The balanced scorecard for your library
FULL DETAILS: http://www.cilip.org.uk/training/training/2008/md/balancedscorecardpracticalapproaches.htm