...And just over 10 minutes later I now know the exact Issue, author and
page reference ("Getting the message" by Robin Smith and Lisa Stelfox of
Notts County Council, Bulletin No. 138 pp3 - 5.) and due to the
wonderful RMS website I have just logged on and accessed the article in
the Bulletin Archive. Brilliant.
Thank you!
Catherine
> I am trying to find an article that was in the RMS Bulletin a
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