ASSERTIVENESS FOR FRONTLINE STAFF
1 MAY, LONDON
Manage customer expectations, learn practical assertiveness techniques in listening and answering and deal with problem situations effectively.
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http://www.cilip.org.uk/training/training/2008/persdev/assertfrontlinestaff.htm
CUTTING-EDGE INTERNET SEARCH TECHNIQUES
1 MAY, LONDON
Make efficient use of the Internet by understanding advanced search strategy logic and discover the variety of search engines and directories available.
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http://www.cilip.org.uk/training/training/2008/ict/cuttingedgeInternetsearchtechniques.htm
SCHOOL LIBRARY POLICY MAKING AND PLANNING
6 MAY, LONDON
Explore the role and value of school library policies, identifying areas that your policy should cover; linking to school policies; evaluating services and putting your policy into practise.
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http://www.cilip.org.uk/training/training/2008/libinfo/schoollibrarypolicymakingandplanning.htm
MANAGING OUTREACH IN PUBLIC LIBRARIES
7 & 8 MAY, LONDON
Attract new users to your library, learn about community profiling and needs assessment and what makes a good outreach worker.
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http://www.cilip.org.uk/training/training/2008/mp/Managingoutreachinpubliclibraries.htm
ABSTRACTING WITH CONFIDENCE
8 MAY, BIRMINGHAM
Learn how to scan and summarise news stories, articles, reports, textbooks and informal documents. Practise writing to a house style, to word length and to deadline.
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http://www.cilip.org.uk/training/training/2008/libinfo/abstractingwithconfidence.htm
PERSONAL DEVELOPMENT IN THE CPD CONTEXT
13 MAY, LONDON
Identify your own CPD needs and help others do the same, learn the planning tools needed to become more effective in your personal development.
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http://www.cilip.org.uk/training/training/2008/persdev/personalcpd.htm
WEB 2.0: THE NUTS AND BOLTS
13 MAY, BIRMINGHAM
Learn how blogs and RSS feeds can help manage the flood of new and constant updated information available on the Internet.
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http://www.cilip.org.uk/training/training/2008/ict/web20thenutsandbolts.htm
HANDLING ENQUIRIES: THE BASICS
13 MAY, LONDON
Learn the techniques out there to tackle any enquiry, even if you know nothing about the subject or the information sources available to answer it.
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http://www.cilip.org.uk/training/training/2008/libinfo/Handlingenquiriesthebasics.htm
HOW TO USE AACR2
14 & 15 MAY, LONDON
Get a thorough grounding in AACR2 for both descriptive cataloguing and in establishing consistent forms of name for individuals and organisations.
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http://www.cilip.org.uk/training/training/2008/catandclass/howtouseaacr.htm
MANAGING OUTREACH IN HEALTH LIBRARIES
15 MAY, LONDON
Take your health service library out into specific non-user communities and attract those who are not natural library users.
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http://www.cilip.org.uk/training/training/2008/mp/managingoutreachinhealthservicelibraries.htm
CHILDREN'S SERVICES IN A CHANGING WORLD
20 MAY, LONDON
Children are engaging and developing with media technologies at enormous speed. Explore childhood today and how public library services can and should fit into their lives.
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http://www.cilip.org.uk/training/training/2008/libinfo/childrensservicesinachangingworld.htm
DESIGNING A LIBRARY DATABASE USING MS ACCESS
20 & 21 MAY, LONDON
Hands-on course designed for those working with small, specialist collections who need to set up a functional library database at minimum cost.
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http://www.cilip.org.uk/training/training/2008/ict/designingalibrarydatabase.htm
TEACHING SKILLS FOR SECONDARY SCHOOL LIBRARIANS
22 MAY & 5 JUNE, LONDON
Explore the role and value of school library policies, identifying areas that your policy should cover; linking to school policies; evaluating services and putting your policy into practise.
CLICK HERE TO MAKE A PROVISIONAL BOOKING
http://www.cilip.org.uk/training/training/2008/tl/teachingskillsforsecondaryschoollibrarystaff.htm
CLICK HERE TO VIEW ALL COURSES BY MONTH: http://www.cilip.org.uk/training/training/browse2008coursesbymonth.htm
Don't forget, all CILIP members receive up to 40% discount on all CILIP T&D courses.
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