Dear all
There's no reason to assume the list is not for public debates - indeed,
that is one of the reasons it exists. However, it may well be the case
that some of our members feel that postings are not relevant to them, or
are perhaps too detailed - in that case, either ignore/delete the
message, or choose to subscribe to lis-e-journals using the 'digest'
option, instead of post-by-post.
It is up to the list monitors to intervene when we feel there has been
too much discussion, or where topics are veering away from their
starting points - if any member has a concern or wishes one of us to
take a look at the list postings, please contact us at
mailto:[log in to unmask] One of us is usually
around to get involved if we need to.
Best wishes
Louise & Lesley
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Chris Beckett
Sent: 21 April 2008 13:44
To: [log in to unmask]
Subject: Re: Response from ASM to recent postings
Uhhhhh?
I rather thought it was for public debates?
And in this case for the resolution of a generic problem a publisher is
having with supply chain relationships.
Perhaps the moderators can illuminate further.
I am often wrong.
And in any case LIS-E-Journals, rather like The Archers, provides me
with
valuable insights into problems I didn't know existed, as well of course
as
their resolution, as in this case. (well almost ;-)
Chris Beckett
Vice President - Sales and Marketing
Atypon
Office: +44 (0) 1235 529395
Mobile: +44 (0) 7711 849708
Fax: +44 (0) 1235-553369
[log in to unmask]
www.atypon.com
http://del.icio.us/cbeckett
skype:cjbhome
http://www.linkedin.com/profile?viewProfile=&key=8762532
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Hodgins, Frank -
Library
Sent: 21 April 2008 13:22
To: [log in to unmask]
Subject: Re: Response from ASM to recent postings
Please can you take your private conversations elsewhere and stop
clogging
up the emails.
The LIS is not for public debates. Please reply to individuals if you
wish
to continue the topic.
Thanks,
Frank
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Goldman, Barbara
Sent: 19 April 2008 00:02
To: [log in to unmask]
Subject: Re: Response from ASM to recent postings
Dear Sandra
Below is the information that ASM currently asks agents to provide.
Best regards,
Barbara
For online orders, ASM requires that the agent or the direct order
provide
the following:
*Name of the online journal or package with correct payment *The
customer's
name and physical address per site that will have access (PO Box
information
will not be accepted) *The customer's life sciences population estimate
and
IP information *Contact details for their subscription administrator
(i.e.,
e-mail address, contact address, phone/fax) *The subscription agent's
order
or reference number (agent orders only) *ASM's Customer Number (renewals
only)
It is important that all payments are sent to the following:
American Society for Microbiology
Institutional Subscription Office
PO Box 11127
Birmingham, AL 35201-1127
USA
When payment is remitted by wire, it's important that the cover
documentation indicates the name of the customer, renewal and/or invoice
number. Please keep in mind that all payments must be in US dollars,
even
if payment is submitted via wire transfer.
-----Original Message-----
From: An informal open list set up by the UK Serials Group
[mailto:[log in to unmask]] On Behalf Of Sandra Morris [ssm]
Sent: 18 April 2008 09:00
To: [log in to unmask]
Subject: Re: Reponse from ASM to recent postings
Dear Barbara
Thank you for responding to the list and it is very welcome news that
the
problems will be addressed.
Perhaps you could also help us on a couple of points, and indicate how
we
can best stop these kinds of problems occurring or escalating.
First, it seems unfortunate that, as you state, that your organisation
was
unaware of the problems until these many emails of the past couple of
days.
If we have problems in the future, who should we contact to help solve
them
as there seems to be some breakdown in communication somewhere.
You appear to be saying that the problems are caused by our subscription
agents not providing the correct information. Can you tell us what this
information is that you specifically need, so that we can make a point
next
year of reminding our agents (and some people have said they had
problems
even ordering directly) that they need to give this information when
ordering/renewing? It must be some information that is not normally
required
by publishers, as we have not heard of similar widespread problems with
any
other publisher.
Thanks very much.
Sandra
Sandra Morris
Electronic Information Development Officer Subject Support & E-Library
Team,
Information Services, Hugh Owen Library, Aberystywth University,
Aberystwyth, Ceredigion, SY23 3DZ ====================================
Email: [log in to unmask]
Phone: 01970 621892
FAX: (01970) 622404
*******************************
Barbara M. Goldman, Ph.D.
Director, Journals
American Society for Microbiology
1752 N St. NW
Washington, DC 20036-2904
202-942-9239
[log in to unmask]
*******************************
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