GIS Account Manager
£25-30 + Bonuses
Warwickshire
Responsible for Client Accounts in Southern England for a large GIS mapping
consultancy.
Position Summary:
Responsible for existing customers in your territory and the regular work
they place with us.
Required to work closely with field sales to ensure we maximize all leads
and opportunities. Be the clients ambassador within the company and
champion their case.
Have a technical knowledge of the clients requirements and the industry.
Take a purchase order and manage it through to invoicing.
Main duties and responsibilities:
Be the single point of contact for all work we carry out for your assigned
clients.
Process the order and set up the project on our management system,
Salesforce.
Maintain all client information and contract progress on Salesforce.com.
Manage and advise the client on timescales for the surveying, processing
and delivery of their contract.
Submit data to clients and ensure the quality of our deliverable meets the
expectation of the client and contract.
Monitor and control project costs and cost to complete to ensure the work
is profitable and costs are adequately maintained.
Invoice jobs on a complete or part complete basis.
Assist in pricing jobs and the submission of tenders.
Ensure survey network maps are received and in the correct format.
Prepare an up to date forecast of revenue and work.
Liaise with Production to ensure all work is correctly scheduled.
Receive customer feedback and draft case studies of work we have done for a
client.
Take responsibility for and manage issues that transcend multiple
departments.
Key Talents:
Proactive problem solver who can listen and evaluate.
Ability to maintain multiple business priorities in a client focused
environment.
Ability to generate new revenue, orders and opportunities from existing
work.
Proficient in building and maintaining relationships with end users.
Knowledge and skills required:
A proven track record in Account Management.
Excellent communication skills (verbal and written).
Computer literate.
Up selling to exiting clients.
Ability to determine clients needs with a proven record in retaining
clients.
GIS and mapping technical knowledge.
Health and Safety Policy implementation.
Experience with Salesforce.
Based in Warwickshire with regular travel to clients in the South.
For more information about this exciting opportunity please contact Micky
on 01932 562 900, [log in to unmask]
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